The link between digital innovation and revenue generation has become stronger than ever, thanks to the pandemic-propelled surge in off-premises business. To streamline ordering, payments, and takeout and delivery, foodservice operators served up a feast of mobile apps and other digital customer service capabilities.
Nonalcohol beverages are generating a lot of buzz these days. Ingenious infusions and eclectic flavor profiles are raising the category’s profile as foodservice operators strive to satisfy the market’s thirst for bold, refreshing taste adventures.
As debates about vaccination rates and the impact of the Delta variant of COVID-19 continue, major restaurant brands are feasting on profits. In particular, the fast food and fast casual segments are picking up speed in the race to regain revenue lost during the pandemic. In some cases, sales are soaring past pre-pandemic levels.
Over the past year and a half, operators have addressed emerging pandemic-related consumer preference, safety and other needs by introducing innovative menu and operational changes—and a number have shown some staying power.
Topics: Technology, Promotions, Marketing & Communications, Mobile, Independents, Family Restaurant, Takeout, Business & Industry, Quick Service Restaurant, Casual Dining Restaurant, Ice Cream/Yogurt Shop, Delivery, Meal Kits, Donuts/Pancakes/Waffles, Cookies/Bars/Snacks, Ice Cream Desserts, Cakes/Cupcakes, Breakfast, Dessert, Snack, Holidays, Chocolate, CHIPS AHOY!, OREO, Family, Cookies, Dessert Ingredients, Grab-and-Go, Labor, Convenience, Foodservice Industry, Menu, Creative Inspiration, Customer Experience, Consumer, Flavors & Ingredients, Menu Strategy, Food & Beverage, Sales & Profitability, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Off-Premises, Consumer Behavior, Value, Limited Time Offers (LTOs), Nostalgia, Digital/Online Ordering, Touchless, On-Premises, Foodservice, Sweet, Fresh
Consumers love to feast on sports and food—and the restaurant industry learned long ago that pairing the two is a powerful way to score big business. Sports with a side order of food (and vice versa) is a surefire way to bring stadium-capacity crowds of sports fans to the table for special promotions and limited time offers.