Months into the pandemic, drive-thrus have become reliable revenue engines that offer consumers a coveted combination of convenience and safety. According to the location technology company Bluedot, 74% of people have used drive-thrus the same amount or more often than usual since the onset of COVID-19—a 43% increase from April.1
Topics: Trends, Quick Service Restaurant, Sales & Profitability, Operations, Drive-Thru, quick service restaurants
Downsized menus are a must for many operators re-orienting their businesses for less dine-in and more off premise sales. Major chains have been at the forefront of shrinking menus to achieve more manageable margins during the pandemic.
Topics: Quick Service Restaurant, Menu, Menu Strategy, Sales & Profitability, Operations, quick service restaurants
Customers love to sink their teeth into loyalty programs, which can serve up a feast of rewards for repeat customers—and a steady stream of revenue for operators.
Topics: Technology, Loyalty, Quick Service Restaurant, Customer Experience, Sales & Profitability, Delivery App, Operations
Foodservice operators are busy sorting through a mixed bag of opportunities and challenges as states reopen and dining rooms resume service. But while there’s been a feeding frenzy of attention focused on the commercial sector, noncommercial dining is also undergoing a transformation.
Topics: Trends, Noncommercial, Better-for-You, Foodservice Industry, Menu, Customer Experience, Menu Strategy, Packaging, Operations
Tight margins have always been a hot-button issue for the restaurant industry. But with the coronavirus outbreak, feeding the bottom line has become especially challenging, and while delivery has been a boon to many operations, third-party delivery fees continue to drain profits.
Topics: Technology, Quick Service Restaurant, Delivery, Sales & Profitability, Delivery App, Operations
See how you can leverage 2020’s top trends to help tailor your menu for today’s evolving tastes.
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