Let's Chat Snacks

Leveraging TikTok’s Influence in the Foodservice Industry

Let's Chat Snacks Posted on Nov 3, 2022 8:00:00 AM

Image courtesy of Applebee's 

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Topics: Technology, Promotions, Marketing & Communications, Business & Industry, Quick Service Restaurant, Gen Z, Online Reviews, Social Media, Customer Experience, Consumer Behavior, Limited Time Offers (LTOs), Mobile App, Foodservice

The Real (and Virtual) Deal: Restaurant Sales Spike, Metaverse Marketing Mounts

Let's Chat Snacks Posted on Oct 25, 2022 8:00:00 AM

Just when it seemed economic challenges might put growth on the back burner, the restaurant industry managed to serve up a fresh batch of optimism, with an interesting mix of results—in real life and in the metaverse. 

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Topics: Technology, Trends, Sales & Profitability, Operations, COVID-19, Coronavirus, Metaverse

Robots, Plants, Profits: A Fresh Recipe for Success in the New Age of Foodservice

Let's Chat Snacks Posted on Sep 6, 2022 8:00:00 AM

As two major foodservice trends, robotics and plant-based meat alternatives are playing a pivotal role in paving the way to the future of the industry. International food and restaurant consultants Baum+Whiteman have identified robotics as the trend of the year and include plant-based chicken as another top trend expected to reach new heights in 2022.1

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Topics: Technology, Trends, Flexitarian, Menu Strategy, Sales & Profitability, Operations, Plant-Based

A Hunger for Convenience: Digital Innovation, From Fast Casual to C-Store Segments

Let's Chat Snacks Posted on Aug 30, 2022 8:00:00 AM

When it comes to digital innovation, Shake Shack has poured it on thickso much so that even as in-store traffic returns, digital remains a powerful revenue engine, driving 43% of sales (app, website and delivery) in the first quarter of 2022.1 While the fast-casual supernova has become renowned for its forward-thinking, tech-driven off-channel integrations, it was actually teetering on the brink of a precipitous nosedive before it took the seismic shift that jump-started sales during the pandemic. 

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Topics: Technology, Trends, Delivery, Convenience, Foodservice Industry, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Digital/Online Ordering, Third-Party Delivery (3PD)

Feed The Need: Restaurant Foot Traffic Returns, Takeout Remains Strong

Let's Chat Snacks Posted on Jul 26, 2022 8:00:00 AM

Consumers have built up quite the appetite for indoor dining during the pandemic, according to the crowd-sourced review platform and table reservation service Yelp. 

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Topics: Technology, Trends, Online Reviews, Sales & Profitability, Operations, Drive-Thru, Fast-Casual Restaurant, Off-Premises, Ghost Kitchens

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