Technology

Serving Up Strategy: Restaurant Chains Navigate Mixed Menu of Opportunities and Challenges

Happy days are here again—well, maybe not quite. Given tech advances and an ebbing pandemic, we've entered a promising new era for foodservice, but operators still have a lot on their plates. Economic uncertainty and hard-to-manage margins could cause many to tighten belts, if not eat losses. And the hypercompetitive landscape can make it all the more challenging to attract and retain customers.

Digging Deeper Into Digital: Restaurant Chains Ramp Up to Meet Consumer Demand

Consumers now expect foodservice to provide digital ease and convenience. Explore the data underscoring why brands like KCF are expanding digital access.

New Year, New Foodservice Frontiers: From Metaverse to the Universe and Back

How will technology continue to transform foodservice in 2023? Explore key trends and the impact they're expected to have on the restaurant industry.

Next Course: 2023 Foodservice Tech Trends

Explore why two foodservice trends--off-premise restaurant formats and artificial intelligence systems--are poised to rise to new heights in 2023.

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Digging Deeper Into Digital: Restaurant Chains Ramp Up to Meet Consumer Demand

Consumers now expect foodservice to provide digital ease and convenience. Explore the data underscoring why brands like KCF are expanding digital access.

New Year, New Foodservice Frontiers: From Metaverse to the Universe and Back

How will technology continue to transform foodservice in 2023? Explore key trends and the impact they're expected to have on the restaurant industry.

Next Course: 2023 Foodservice Tech Trends

Explore why two foodservice trends--off-premise restaurant formats and artificial intelligence systems--are poised to rise to new heights in 2023.

Serving Up Strategy: Restaurant Chains Navigate Mixed Menu of Opportunities and Challenges

As the pandemic fades, new opportunities and challenges arise for foodservice operators. Explore how top restaurant operations are navigating the new norm.

For Love of Loyalty: Restaurants Rustle Up Loyalty Programs to Feed Growing Demand

The appetite for loyalty apps continues to grow. Learn how restaurants are meeting demand and driving revenue with loyalty programs across segments.

Smaller, Faster, Smarter: Automated Restaurant Formats Feed the Future of Foodservice

Sweetgreen, Chili's and Panera are adopting lean, automated restaurant formats. Learn how automation is transforming the restaurant industry.

Can-Do Kiosks: Major Chains Tap Kiosk Technology to Alleviate Labor Shortage

Major chains continue to turn to kiosks as a solution to the labor crisis. Learn how McDonald's, Panera, Taco Bell and others are integrating kiosks.

Leveraging TikTok’s Influence in the Foodservice Industry

With short videos and a sizable foodie fan base, TikTok can be an effective way to promote their menu items and other dining experience aspects.

The Real (and Virtual) Deal: Restaurant Sales Spike, Metaverse Marketing Mounts

The restaurant industry is growing both in sales and in the metaverse. Explore the August sales spike and Chipotle's metaverse launch of a new menu item.

Robots, Plants, Profits: A Fresh Recipe for Success in the New Age of Foodservice

Two trends--robotics and plant-based meat alternatives--are fusing to move foodservice forward. Learn how they are transforming the foodservice landscape.

A Hunger for Convenience: Digital Innovation, From Fast Casual to C-Store Segments

Shake Shack is a beacon of digital innovation in the fast-casual segment. Now QuikTrip raises the bar for c-stores with frictionless cashier-free shopping.

Feed The Need: Restaurant Foot Traffic Returns, Takeout Remains Strong

Yelp searches for dining and takeout reflect the changing foodservice landscape. Explore the data and new innovations for pickup at Panera and Chipotle.

Metaverse Measures Up, Major Restaurant Brands Dig In

Top restaurant chains are hungry to tap the promotional potential of the metaverse. Explore Jimmy John's and Pizza Hut's ambitious metaverse initiatives.

Full Speed Ahead: Fast-Casuals Fast-Track Drive-Thru Innovations

From Chipotle's lucrative Chipotlane to Taco Bell's high-tech prototype Taco Bell Defy, drive-thrus are paving the way to the fast-casual future.

New Roads to Revenue: Delivery Innovations Fueled by Fast-Changing Market

Explore delivery innovations from Uber Eats and the earth-friendly, cost-effective foodservice trend of sustainable packaging and reusable containers.

Think Fast: Top Fast-Casual Brands Intensify Focus on Faster, Easier Customer Experience

Fast-casual restaurant brands are expanding digital access. Learn how Shake Shack, Panera and others are building out an omnichannel customer experience.

Va-Va-Vending: Technology Transforms Vending Machines into 24/7 Restaurants

No longer just a source for prepackaged snacks, vending machines are now purveyors of gourmet-quality meals. Explore two revolutionary vending machines.

No Bot About It: Big Restaurant Brands Love Robotic Labor Solutions

Restaurant robotics are reaching new levels of efficiency and versatility. Explore the latest robotic integrations at Panera Bread and Chili's Grill & Bar.

Restaurant Rebound: From Eating Losses to Platefuls of Profits

Learn how major restaurant chains like McDonald's, Starbucks and Domino's repositioned their brands for big sales over the course of the pandemic.

Food Flight: Delivery and Safety Reach New Heights

Sky-high digital sales at Wendy, drone delivery at It's Just Wings and RFID food safety tech at Chipotle's point to a future of unlimited possibilities.

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