Delivery
June 7, 2022
The recovery from the pandemic is picking up speed as fast-casual restaurant chains continue to accelerate tech integrations that focus on a seamless end-to-end customer experience. “Quicker, easier, better” has become the recovery’s rallying cry, and the fast-casual restaurant category is moving rapidly to build out an omnichannel experience that gives customers on-demand access to food through a variety of digital channels.
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Serving Up Strategy: Restaurant Chains Navigate Mixed Menu of Opportunities and Challenges
January 10, 2023
As the pandemic fades, new opportunities and challenges arise for foodservice operators. Explore how top restaurant operations are navigating the new norm.
A Hunger for Convenience: Digital Innovation, From Fast Casual to C-Store Segments
August 30, 2022
Shake Shack is a beacon of digital innovation in the fast-casual segment. Now QuikTrip raises the bar for c-stores with frictionless cashier-free shopping.
New Roads to Revenue: Delivery Innovations Fueled by Fast-Changing Market
June 28, 2022
Explore delivery innovations from Uber Eats and the earth-friendly, cost-effective foodservice trend of sustainable packaging and reusable containers.
Think Fast: Top Fast-Casual Brands Intensify Focus on Faster, Easier Customer Experience
June 7, 2022
Fast-casual restaurant brands are expanding digital access. Learn how Shake Shack, Panera and others are building out an omnichannel customer experience.
Platefuls of Potential: Food and Beverage Subscription Programs Evolve
May 24, 2022
Food and beverage subscription programs face new challenges and opportunities. Learn why subscription programs at some restaurant chains are growing.
Restaurant Rebound: From Eating Losses to Platefuls of Profits
May 10, 2022
Learn how major restaurant chains like McDonald's, Starbucks and Domino's repositioned their brands for big sales over the course of the pandemic.
Food Flight: Delivery and Safety Reach New Heights
May 3, 2022
Sky-high digital sales at Wendy, drone delivery at It's Just Wings and RFID food safety tech at Chipotle's point to a future of unlimited possibilities.
Open Road: Food Delivery Innovations Continue to Drive Sales
April 19, 2022
Soaring gas prices and a shortage of drivers threaten to slow food delivery sales. Learn how DoorDash and Grubhub navigate roadblocks and fuel growth.
Virtual Brands, Real Revenue: Online-Only Restaurant Operations Tap Into Need for Safety
January 4, 2022
As COVID-19 variants and breakthrough cases continue to be concerns, ghost kitchens and virtual restaurants expand their reach as off-premise channels.
Delivering Innovation: Off-Premises Foodservice On Point with Consumer Demand
December 28, 2021
Off-premises innovation continues to drive sales and transform the foodservice landscape. Explore how top restaurant brands are capitalizing on the trend.
Franchise Frenzy: The Boom in Fast-Casual Segment Franchise Opportunities
December 16, 2021
In 2022, franchise restaurant locations may offer more branded menu items, ordering options and other new elements to help boost business.
Ordering in is Still in: Consumers Hold On to Off-Premises Preference
December 14, 2021
As labor shortages, supply chain setbacks and safety concerns stall foot traffic, off-premises channels continue to drive results at top restaurant brands.
App and You Shall Receive: Digital Links Tech and Menu Innovation
October 26, 2021
Digital integration continues for restaurant brands, despite returning foot traffic. Learn the latest ways Denny's and Chipotle use digital to drive sales.
Love at First Site: Foodservice Increasingly Linking Up Staff and Tech
October 12, 2021
Learn how parent companies of major restaurant chains are stepping up efforts to ensure foodservice staff and technology are in sync for optimal sales.
Digital Tech Investments Connect Big Restaurant Brands with Big ROI
September 14, 2021
Major investments in digital tech keep paying off for big restaurant brands. Explore the pandemic-propelled innovations paving the way to higher profits.
Time-Tested: Which Pandemic Practices Could Become Permanent?
August 26, 2021
Find out what adjustments operators across the country made during the pandemic—and how those moves are now helping them increase business.
Growing Pains: Big Chains Post Strong Pandemic Sales, Struggle with Post-Pandemic Demand
July 27, 2021
Now that restrictions have lifted, restaurant operations are straining to find staff to accommodate dine-in demand. Explore how major chains are coping.
Extra Helping: Foodservice Operators Tap More Tech to Propel Profits
July 20, 2021
Tech innovations at major restaurant brands are opening up new sales horizons. Learn how drones and digital are poised to propel profits to new heights.
Hot Streak: Restaurant Business Heats Up as Pandemic Winds Down
July 13, 2021
Applebee's, Chipotle and Dave & Buster's are among the major restaurant chains on the rebound. Learn how they're cooking up post-pandemic profitability.
A Hearty Appetite for Automation: Top Restaurant Chains Tap Next-Gen Tech to Feed Sales
July 6, 2021
COVID-19 accelerated foodservice innovation. Learn how Domino's and McDonald's are testing next-gen tech to extend the momentum for post-pandemic profits.
