Let's Chat Snacks

Digital Tech Investments Connect Big Restaurant Brands with Big ROI

Let's Chat Snacks Posted on Sep 14, 2021 8:00:00 AM

The link between digital innovation and revenue generation has become stronger than ever, thanks to the pandemic-propelled surge in off-premises business. To streamline ordering, payments, and takeout and delivery, foodservice operators served up a feast of mobile apps and other digital customer service capabilities.

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Topics: Takeout, Delivery, Sales & Profitability, Operations, Drive-Thru, COVID-19, Coronavirus, Fast-Food Restaurants, Mobile App

Time-Tested: Which Pandemic Practices Could Become Permanent?

Let's Chat Snacks Posted on Aug 26, 2021 8:00:00 AM

Over the past year and a half, operators have addressed emerging pandemic-related consumer preference, safety and other needs by introducing innovative menu and operational changes—and a number have shown some staying power.

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Topics: Technology, Promotions, Marketing & Communications, Mobile, Independents, Family Restaurant, Takeout, Business & Industry, Quick Service Restaurant, Casual Dining Restaurant, Ice Cream/Yogurt Shop, Delivery, Meal Kits, Donuts/Pancakes/Waffles, Cookies/Bars/Snacks, Ice Cream Desserts, Cakes/Cupcakes, Breakfast, Dessert, Snack, Holidays, Chocolate, CHIPS AHOY!, OREO, Family, Cookies, Dessert Ingredients, Grab-and-Go, Labor, Convenience, Foodservice Industry, Menu, Creative Inspiration, Customer Experience, Consumer, Flavors & Ingredients, Menu Strategy, Food & Beverage, Sales & Profitability, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Off-Premises, Consumer Behavior, Value, Limited Time Offers (LTOs), Nostalgia, Digital/Online Ordering, Touchless, On-Premises, Foodservice, Sweet, Fresh

Growing Pains: Big Chains Post Strong Pandemic Sales, Struggle with Post-Pandemic Demand

Let's Chat Snacks Posted on Jul 27, 2021 8:00:00 AM

Major restaurant chains had no choice but to flex their off-premises muscle when COVID-19 hit. As discussed in a previous post, bigger proved to be better during the pandemic, as large chains were able to rely on and build out their already well-developed delivery, takeout and drive-thru capabilities. Digital ordering linked consumers to foodservice with contactless ease and became a lifeline that made the difference in whether operations sank or swam in a rising tide of restrictions and infection rates.

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Topics: Takeout, Delivery, Labor, Sales & Profitability, Operations, Drive-Thru, COVID-19, Coronavirus, Off-Premises, Digital/Online Ordering

Extra Helping: Foodservice Operators Tap More Tech to Propel Profits

Let's Chat Snacks Posted on Jul 20, 2021 8:00:00 AM

The tide may be turning, but it can still be a struggle for operators to keep their head above water. Despite a surge of government funding for restaurant relief, rising vaccination rates and receding restrictions, 39% of restaurants—about 2 out of every 5—couldn’t cover their June rents, according to survey data from the lead generation platform Alignable.1

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Topics: Technology, Quick Service Restaurant, Delivery, Operations, COVID-19, Off-Premises, Digital/Online Ordering, Third-Party Delivery (3PD)

Hot Streak: Restaurant Business Heats Up as Pandemic Winds Down

Let's Chat Snacks Posted on Jul 13, 2021 8:00:00 AM

Restaurants are hungry to return to normal—and while “normal” may be a thing of the past as the aftershocks of the pandemic continue to transform foodservice, operators are already getting a taste of a business boost.

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Topics: Quick Service Restaurant, Casual Dining Restaurant, Delivery, Sales & Profitability, Operations, COVID-19, Coronavirus, Ghost Kitchens

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Envision a Feast of Sales

See how you can leverage 2020’s top trends to help tailor your menu for today’s evolving tastes.
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