Let's Chat Snacks

A Hunger for Convenience: Digital Innovation, From Fast Casual to C-Store Segments

Let's Chat Snacks Posted on Aug 30, 2022 8:00:00 AM

When it comes to digital innovation, Shake Shack has poured it on thickso much so that even as in-store traffic returns, digital remains a powerful revenue engine, driving 43% of sales (app, website and delivery) in the first quarter of 2022.1 While the fast-casual supernova has become renowned for its forward-thinking, tech-driven off-channel integrations, it was actually teetering on the brink of a precipitous nosedive before it took the seismic shift that jump-started sales during the pandemic. 

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Topics: Technology, Trends, Delivery, Convenience, Foodservice Industry, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Digital/Online Ordering, Third-Party Delivery (3PD)

New Roads to Revenue: Delivery Innovations Fueled by Fast-Changing Market

Let's Chat Snacks Posted on Jun 28, 2022 8:00:00 AM

As on-demand culture and digitally driven services grow, so do innovative and diversifying delivery options. To meet accelerating demand, off-premises channels need to deliver an ever-expanding range of services. 

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Topics: Technology, Trends, Delivery, Sustainability, Packaging, COVID-19, Coronavirus, Off-Premises, Third-Party Delivery (3PD)

Think Fast: Top Fast-Casual Brands Intensify Focus on Faster, Easier Customer Experience

Let's Chat Snacks Posted on Jun 7, 2022 8:00:00 AM

The recovery from the pandemic is picking up speed as fast-casual restaurant chains continue to accelerate tech integrations that focus on a seamless end-to-end customer experience. “Quicker, easier, better” has become the recovery’s rallying cry, and the fast-casual restaurant category is moving rapidly to build out an omnichannel experience that gives customers on-demand access to food through a variety of digital channels. 

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Topics: Technology, Trends, Delivery, Drive-Thru, COVID-19, Coronavirus, Fast-Casual Restaurant, Digital/Online Ordering

Platefuls of Potential: Food and Beverage Subscription Programs Evolve

Let's Chat Snacks Posted on May 24, 2022 8:00:00 AM

Food and beverage subscription programs may be going from feast to famine as the foodservice landscape shifts again.

After a surge of sales earlier in the pandemic, for example, the meal-kit segment has become a Pandora’s box of challenges now that rising food costs, supply chain snafus and returning restaurant traffic have resulted in a steep falloff of subscriptions.1

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Topics: Delivery, Meal Kits, Better-for-You, Health & Wellness, Sales & Profitability, Operations, Meal Kit, COVID-19, Coronavirus

Restaurant Rebound: From Eating Losses to Platefuls of Profits

Let's Chat Snacks Posted on May 10, 2022 8:00:00 AM

What a difference a few years can make. It’s been over two years since COVID-19 was declared a pandemic, and while the light at the end of the tunnel has flickered and faded at times, bright spots have emerged and expanded to illuminate a feast of opportunities and recharge our sense of optimism.

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Topics: Technology, Trends, Mobile, Delivery, Sales & Profitability, Operations, Drive-Thru, Curbside Pickup, Off-Premises, Digital/Online Ordering

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