On- and off-premises, foodservice has had so many twists and turns, it’s hard to keep track of all the pandemic-propelled trends. But while on-site traffic has made significant inroads thanks to the widespread availability of vaccines and the lifting of restrictions, all roads still lead to safety.
As the COVID-19 crisis lingers and breakthrough cases and variants continue to be concerns, consumers hunger for peace of mind and feed on foodservice brands that emphasize safety. Research data underscores the critical importance of precautions as pandemic-related problems persist.
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Topics:
Takeout,
Delivery,
Product Quality & Safety,
Operations,
COVID-19,
Coronavirus,
Off-Premises,
Ghost Kitchens
Despite the rollout of COVID-19 vaccines, summer may have been more fizzle than sizzle for some businesses. But as the cold weather sets in, delivery continues to blaze a trail. Propelled by digital technology, the delivery trend is hotter than ever, according to the market research firm IMARC Group, which projects 17% yearly growth for delivery sales through 2025.1
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Topics:
Delivery,
Demographic,
Sales & Profitability,
Delivery App,
Operations,
COVID-19,
Coronavirus,
Digital/Online Ordering
Despite the unprecedented challenges the restaurant industry faced in 2020 and 2021 due to the COVID-19 pandemic—including an estimated $255 billion sales loss1—franchising activity didn’t come to a complete halt.
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Topics:
Quick Service Restaurant,
Casual Dining Restaurant,
Delivery,
OREO,
Cookies,
Foodservice Industry,
Menu,
Menu Strategy,
Food & Beverage,
Sales & Profitability,
Drive-Thru,
Limited Time Offers (LTOs)
Staffing shortages. Supply chain snafus. COVID-19 concerns. No doubt about it: Foodservice operators still face daunting challenges. But those off-premises channels that the industry developed at a dizzying pace remain reliable revenue engines.
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Topics:
Takeout,
Delivery,
Sales & Profitability,
Delivery App,
Operations,
COVID-19,
Off-Premises,
Digital/Online Ordering
Among the many lessons of the pandemic, one stands out in particular, with far-reaching ramifications for the future of foodservice: The power of digital innovation. The rapid integration of digital platforms became a reliable way to drive sales, even under the most challenging circumstances.
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Topics:
Technology,
Takeout,
Delivery,
Sales & Profitability,
Delivery App,
Operations,
quick service restaurants,
COVID-19,
Coronavirus,
Curbside Pickup,
Off-Premises,
Third-Party Delivery (3PD)
