Challenges may have cast a few dark clouds over the foodservice industry, but there have been bursts of sunshine too. Just ask restaurant industry analytics firm Black Box Intelligence.
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Topics: Sales & Profitability, Operations, Drive-Thru, COVID-19, Coronavirus, Off-Premises, Digital/Online Ordering
As disruptions from the pandemic persist, the industry’s appetite for digital solutions has become ravenous, and the taste consumers developed for tech at the height of the outbreak has grown into a feeding frenzy.
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Topics: Technology, Social Media, Sales & Profitability, Operations, COVID-19, Coronavirus, Off-Premises
On- and off-premises, foodservice has had so many twists and turns, it’s hard to keep track of all the pandemic-propelled trends. But while on-site traffic has made significant inroads thanks to the widespread availability of vaccines and the lifting of restrictions, all roads still lead to safety.
As the COVID-19 crisis lingers and breakthrough cases and variants continue to be concerns, consumers hunger for peace of mind and feed on foodservice brands that emphasize safety. Research data underscores the critical importance of precautions as pandemic-related problems persist.
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Topics: Takeout, Delivery, Product Quality & Safety, Operations, COVID-19, Coronavirus, Off-Premises, Ghost Kitchens
Despite the rollout of COVID-19 vaccines, summer may have been more fizzle than sizzle for some businesses. But as the cold weather sets in, delivery continues to blaze a trail. Propelled by digital technology, the delivery trend is hotter than ever, according to the market research firm IMARC Group, which projects 17% yearly growth for delivery sales through 2025.1
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Topics: Delivery, Demographic, Sales & Profitability, Delivery App, Operations, COVID-19, Coronavirus, Digital/Online Ordering
As hard as it may be to believe, 2022 is approaching with all the speed of a digital order. In fact, while takeout and delivery services were already growing, it’s hard to believe that a pandemic would cause a seismic shift toward off-premises channels.
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Topics: Sales & Profitability, Operations, COVID-19, Coronavirus, Curbside Pickup, Off-Premises, Digital/Online Ordering
