Coronavirus (6)

For the Love of Loyalty: Restaurant Chains Link Customers to More Rewards

Major restaurant chains offer highly personalized loyalty programs to optimize sales during COVID-19. Explore key loyalty program trends from top brands.

Noncommercial Foodservice: Pandemic Prepared and Palate Pleasing

Communal dining is being transformed by COVID-19. Learn how noncommercial foodservice is adapting, from menu innovation to cafeteria reconfiguration.

From Bust to Must:  Pitfalls and Profits in the COVID-19 Age

While many restaurants struggle under the weight of third-party delivery fees, major brands such as Panera and using digital technology to drive sales.

Stacking Up: Snacks Hit Sweet Spot for Sales During Pandemic

Snacks continue to serve up sweet sales during the pandemic, though snacking trends are evolving. Explore how COVID-19 is changing snacking patterns.

Don't Worry, Be Hungry: Consumers Hanker for Worry-Free Foodservice

Research shows that while consumers hanker for foodservice, they demand reassurances and safeguards. Explore how restaurants feed the need for safety.

Success to Go: Cooking Up Incentives to Whet Appetite for Delivery and Takeout

Delivery is surging, but third-party platforms drain profits. Explore restaurant strategies to mitigate the costs of third-party delivery platforms.

A Hunger for Safety: Digital Foodservice Links to Consumer Confidence

As consumer confidence drops with the rise in COVID-19 cases, restaurants leverage digital innovations for contactless delivery. Explore key strategies.

Carried Away: Takeout and Delivery Continue to Pick Up Speed Despite On-site Dining

Delivery and takeout are increasingly tech-driven as dine-in service continues to stall. Explore a few of the latest off-premise trends from top brands.

At Your Service—Again: Restaurants Reset the Table for Success

Learn how the restaurant industry has adapted to the COVID-19 crisis and explore the post-outbreak trends expected to help kickstart sales and growth.

Restaurants Shift Gears on Reopening, Turn to Off-Premises as COVID-19 Cases Pick Up

The resurgence of COVID-19 in some states has made restaurant operations rethink resuming dine-in services. Explore the ramifications of re-closing.

Big Slice of Success: Pizza Chains Deliver Sales During Pandemic

Takeout and delivery are powering big profits for pizza chains during the pandemic. Explore the ways top brands are taking a slice of off-premise sales.

Second Helpings: Large Restaurant Chains Pile Up Sales Despite COVID-19

Learn why national restaurant brands are rebounding from the COVID-19 crisis while sales at small chains and independent restaurants remain sluggish.

In Restaurants We Trust: New COVID-19 Cases Turn Up the Heat on Operator Credibility

Gain expert insight to navigate the challenges facing dine-in services at restaurants and prepare your foodservice operation for a resurgence of COVI9-19.

Class Act: K–12 Foodservice Rises to the Challenges of COVID-19

Learn how K-12 foodservice operations have shifted to serve quarantined children and explore the budgetary challenges the sector faces.

Cooking Up Comebacks: Restaurants and Revenue on the Rebound

As America reopens, foodservice reorients to the new COVID-19 norm. Learn how restaurant operations rebound through menu innovation and off-premise sales.

Turning the Tables: Restaurant Operations Prep to Reopen (Part 2)

Explore how foodservice operations are evolving to maximize both safety and sales as on-premise dining resumes.

Turning the Tables: Restaurant Operations Prep to Reopen (Part 1)

As dine-in restrictions are lifted, restaurants prepare to reopen while minimizing coronavirus risk. Explore how menus and operations are adapting.

Reopening and Rethinking: Foodservice Steps Up to the Post-Coronavirus Plate

While restaurants are reopening, COVID-19 has long-term ramifications for the industry. Learn how foodservice operations are adapting to the new normal.

Full Steam Ahead: Delivery Foodservice Trend Faces Open Road in COVID-19 Crisis

COVID-19 has accelerated the use of delivery to drive revenue for restaurant operations. Explore the evolution of the trend and its impact at major chains.

New Directions: Off-Premise Innovation Steers Foodservice Sales During COVID-19 (Part 2)

Foodservice operations are finding ways to maximize business off premises during COVID-19. Learn why drive-throughs are a key source of off-premises sales.