Consumers have built up quite the appetite for indoor dining during the pandemic, according to the crowd-sourced review platform and table reservation service Yelp.
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Topics: Technology, Trends, Online Reviews, Sales & Profitability, Operations, Drive-Thru, Fast-Casual Restaurant, Off-Premises, Ghost Kitchens
As on-demand culture and digitally driven services grow, so do innovative and diversifying delivery options. To meet accelerating demand, off-premises channels need to deliver an ever-expanding range of services.
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Topics: Technology, Trends, Delivery, Sustainability, Packaging, COVID-19, Coronavirus, Off-Premises, Third-Party Delivery (3PD)
What a difference a few years can make. It’s been over two years since COVID-19 was declared a pandemic, and while the light at the end of the tunnel has flickered and faded at times, bright spots have emerged and expanded to illuminate a feast of opportunities and recharge our sense of optimism.
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Topics: Technology, Trends, Mobile, Delivery, Sales & Profitability, Operations, Drive-Thru, Curbside Pickup, Off-Premises, Digital/Online Ordering
The pandemic gave us all a crash course in the importance of flexibility at a critical juncture for the foodservice industry. To overcome unimaginable business challenges, foodservice providers across segments, independent operators and major restaurant chains all quickly learned they had to be extraordinarily nimble and adaptable or risk eating catastrophic losses.
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Topics: Technology, Trends, Sales & Profitability, Operations, Drive-Thru, COVID-19, Coronavirus, Off-Premises, Digital/Online Ordering
The pandemic has made consumers particularly picky. Safety, speed, convenience and great-tasting, travel-friendly food that combines value and quality are all essential ingredients for success. And even as dining rooms reopened, the new norm persisted, and tricky challenges emerged including supply-chain breaks, labor shortages and virus variants.
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Topics: Trends, Loyalty, Foodservice Industry, Sales & Profitability, Operations, Off-Premises, Digital/Online Ordering
