It’s official: Digitally driven foodservice has made the transition from convenience to expectation. Once a nice to-have, digital options became pandemic-propelled necessities that are now the norm.
Digging Deeper Into Digital: Restaurant Chains Ramp Up to Meet Consumer Demand
Topics: Technology, Trends, Sales & Profitability, Operations, Digital/Online Ordering
New Year, New Foodservice Frontiers: From Metaverse to the Universe and Back
The new year requires new thinking for a fresh batch of opportunities and challenges. As a result, market research firms like Mintel serve up an end-of-year annual report that forecasts emerging trends and the impact they’re likely to have in the new year and beyond.
Topics: Technology, Trends, Sales & Profitability, Operations, Digital/Online Ordering, Metaverse
Say Cheese! Pizza's Possibilities Sure to Make Foodservice Operators Smile in 2023
Pizza is having a moment. OK, it’s always having a moment as a versatile staple that lends itself well to menu innovation. And because pizza delivery was a thing way before the pandemic, the category was ahead of the game when the outbreak hit.
Topics: Trends, Menu, Menu Strategy, Sales & Profitability, Operations, Limited Time Offers (LTOs)
The restaurant industry continues to bring big changes to the table, and the new year is sure to take the breakthroughs of 2022 to new heights. Nimbler restaurant formats with smaller footprints and a focus on takeout and delivery are a case in point.
Topics: Technology, Trends, Takeout, Sales & Profitability, Operations, COVID-19, Coronavirus, Off-Premises
Serving Up Strategy: Restaurant Chains Navigate Mixed Menu of Opportunities and Challenges
Happy days are here again—well, maybe not quite. Given tech advances and an ebbing pandemic, we've entered a promising new era for foodservice, but operators still have a lot on their plates. Economic uncertainty and hard-to-manage margins could cause many to tighten belts, if not eat losses. And the hypercompetitive landscape can make it all the more challenging to attract and retain customers.
Topics: Technology, Trends, Takeout, Delivery, Sales & Profitability, Operations, COVID-19, Coronavirus, Off-Premises