The link between digital innovation and revenue generation has become stronger than ever, thanks to the pandemic-propelled surge in off-premises business. To streamline ordering, payments, and takeout and delivery, foodservice operators served up a feast of mobile apps and other digital customer service capabilities.
Topics: Takeout, Delivery, Sales & Profitability, Operations, Drive-Thru, COVID-19, Coronavirus, Fast-Food Restaurants, Mobile App
Nonalcohol beverages are generating a lot of buzz these days. Ingenious infusions and eclectic flavor profiles are raising the category’s profile as foodservice operators strive to satisfy the market’s thirst for bold, refreshing taste adventures.
Topics: Beverages, Shakes/Frozen Beverages, Menu Strategy, Sales & Profitability, Operations, Fast-Casual Restaurant, Fast-Food Restaurants
As debates about vaccination rates and the impact of the Delta variant of COVID-19 continue, major restaurant brands are feasting on profits. In particular, the fast food and fast casual segments are picking up speed in the race to regain revenue lost during the pandemic. In some cases, sales are soaring past pre-pandemic levels.
Topics: Menu Strategy, Sales & Profitability, Operations, COVID-19, Coronavirus, Fast-Casual Restaurant, Fast-Food Restaurants
Over the past year and a half, operators have addressed emerging pandemic-related consumer preference, safety and other needs by introducing innovative menu and operational changes—and a number have shown some staying power.
Topics: Technology, Promotions, Marketing & Communications, Mobile, Independents, Family Restaurant, Takeout, Business & Industry, Quick Service Restaurant, Casual Dining Restaurant, Ice Cream/Yogurt Shop, Delivery, Meal Kits, Donuts/Pancakes/Waffles, Cookies/Bars/Snacks, Ice Cream Desserts, Cakes/Cupcakes, Breakfast, Dessert, Snack, Holidays, Chocolate, CHIPS AHOY!, OREO, Family, Cookies, Dessert Ingredients, Grab-and-Go, Labor, Convenience, Foodservice Industry, Menu, Creative Inspiration, Customer Experience, Consumer, Flavors & Ingredients, Menu Strategy, Food & Beverage, Sales & Profitability, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Off-Premises, Consumer Behavior, Value, Limited Time Offers (LTOs), Nostalgia, Digital/Online Ordering, Touchless, On-Premises, Foodservice, Sweet, Fresh
Pre-pandemic, build-your-own was on the verge of becoming a big foodservice trend as operators strove to satisfy millennials’ appetite for culinary experimentation and customization. But fallout from COVID-19 forced restaurants to trim menus and refocus on core offerings, leaving little room for mix-and-match varieties and personalized mashups.
Topics: Trends, Menu, Sales & Profitability, Operations, COVID-19, Fast-Casual Restaurant, Personalization, Customization, Fast-Food Restaurants
See how you can leverage 2020’s top trends to help tailor your menu for today’s evolving tastes.
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