Quick Service Restaurant (2)
Post-Pandemic Possibilities: A Plateful of Opportunities and Challenges
June 15, 2021
As the restaurant industry enters the post-pandemic era, major brands rebalance to navigate a transitional phase, retain gains and reemerge stronger.
Under Wraps: What’s Next for Off-Premises Packaging?
May 20, 2021
Restaurants met evolving off-premises packaging needs last year. But are they ready to address new outdoor dining demands this summer?
The Rise of Ghost Kitchens: What to Know
April 29, 2021
Find out how ghost kitchens are helping both established restaurants and new dining concepts make delivery a cost-effective option.
All in Good Time: What Makes for a Winning LTO in 2021?
March 25, 2021
The pandemic has altered operators’ approach to limited time offers. Find out why—and what consumers want from LTOs now.
Snacking Comes of Age: Understand Generational Preferences to Position Your Menu for Success
February 25, 2021
Snacking has increased in recent years. Here’s how to customize your offerings to satisfy the unique preferences of every generation.
No Chickening Out: Big Chains Dig in to Win the Chicken Sandwich Wars
February 9, 2021
Sales of chicken sandwiches continue to soar as chains step up efforts to capitalize on the trend. Explore the latest chicken sandwich product launches.
Business Booster: COVID-19 Vaccine Poised to Give Foodservice Sales a Shot in the Arm
February 2, 2021
With the COVID-19 vaccine on the horizon, restaurant operations prep for another seismic shift. Explore the vaccine's implications for the industry.
Can’t Curb the Enthusiasm: Foodservice Consumers Brake for Curbside Pickup
December 29, 2020
Curbside pickup is claiming a growing share of off-premise business. Learn how the trend is impacting the foodservice and how chains are adapting.
Hungry for Digital Sales: Pandemic Continues to Propel Foodservice Innovation Forward
December 15, 2020
The pandemic continues to transform foodservice with a shift to off-premise sales. Learn how Chic-Fil-A and Captain D's are adapting to the new norm.
Back to Basics: A Second Helping of Tried and True Feeds the Bottom Line
December 8, 2020
Major chains like Burger King and McDonald's are revisiting and reinventing basics of the customer experience. Learn how they're making the old new again.
Off-Premises Foodservice Here to Stay as Dining Rooms Reopen
November 17, 2020
Even as consumers return to onsite dining, off-premise channels continue to grow. Learn how DoorDash drives growth and expands the reach of restaurants.
Mixed Bag: Big Restaurant Chains Explore Recipes for Success During Pandemic
November 10, 2020
Domino's, McDonald's and Del Taco are boosting sales with varying degrees of success. Discover the ways these chains are navigating COVID-19 challenges.
Devouring Digital: Major Chains Feast on Innovative Promotions
November 3, 2020
McDonald's, Chipotle and other top chains are cooking up creative promotions to power sales during the pandemic. Explore a few of the most noteworthy.
Drive and Determination: Big Chains Get Big Gains with Emphasis on Drive-Thrus
October 27, 2020
Drive-thrus help restaurant chains mitigate the falloff in foot traffic from the pandemic. See how McDonald's and others use drive-thrus to fuel sales.
A Tale of Three QSRs: Taco Bell, McDonald's and Chick-fil-A Cook Up Menu Innovation
October 20, 2020
Explore how Taco Bell, McDonald's and Chick-fil-A are altering their menus to meet market demand and maximize sales.
For the Love of Loyalty: Restaurant Chains Link Customers to More Rewards
October 13, 2020
Major restaurant chains offer highly personalized loyalty programs to optimize sales during COVID-19. Explore key loyalty program trends from top brands.
From Bust to Must: Pitfalls and Profits in the COVID-19 Age
September 29, 2020
While many restaurants struggle under the weight of third-party delivery fees, major brands such as Panera and using digital technology to drive sales.
At Your Service—Again: Restaurants Reset the Table for Success
August 18, 2020
Learn how the restaurant industry has adapted to the COVID-19 crisis and explore the post-outbreak trends expected to help kickstart sales and growth.
Second Helpings: Large Restaurant Chains Pile Up Sales Despite COVID-19
July 28, 2020
Learn why national restaurant brands are rebounding from the COVID-19 crisis while sales at small chains and independent restaurants remain sluggish.
Cooking Up Comebacks: Restaurants and Revenue on the Rebound
July 7, 2020
As America reopens, foodservice reorients to the new COVID-19 norm. Learn how restaurant operations rebound through menu innovation and off-premise sales.