Topics: Marketing, Restaurant Operations, Technology, Trends, Desserts, Millennials

In the endless blur of restaurant concepts vying for market share among millennial dining enthusiasts, bringing meaty differentiating factors to the table is a must.

Topics: Restaurant Operations, Millennials, Merchandising, Desserts, Snacking, Technology

Foodservice is nourished by innovation and investment, so it’s no surprise that technology has whetted the appetite of investors to finance the industry’s digital revolution. Weaned on the speed and convenience of digital technology, young consumers have an insistent yearning for the instant gratification of foodservice at their fingertips—and savvy investors are taking note.

Topics: Restaurant Operations, Millennials, Trends, Technology

Nothing feeds the foodservice bottom line like loyal customers. As the National Restaurant Association reported, repeat customers account for as much as 70% of a restaurant’s revenue.¹ These patrons are also more likely to have a higher check average, given survey data that shows a 60-70% probability of upselling to an existing customer, compared to 5-20% for new ones.²

Topics: Promotions, Marketing, Restaurant Operations, Millennials, Technology, Snacking

Delivery is often seen as a bright spot during dark times for the restaurant industry. But while it may be responsible for jumpstarting stalled sales, historically the industry has shown strong growth, as the research firm CBInsights reports.¹

Topics: Restaurant Operations, Millennials, Technology, Mobile

Consumers who hunger for the speed and convenience of restaurant apps are occupying an increasingly prominent place at the foodservice table. The market research and analytics firm DMI dubs them “mobile reliants”—millennials who have come of age during the rise of digital connectivity and who eat up the at-your-fingertips features (like mobile ordering and payments) of quick service apps.¹

Topics: Restaurant Operations, Technology, Millennials, Marketing

In today’s crowded restaurant market, it’s no wonder there seems to be an insatiable hunger for capital investment.  A lean operation may be desirable, but attracting ample funding is just as critical.

Topics: Restaurant Operations, Technology, Trends, Millennials

The foodservice delivery phenomenon continues at a frenzied pace, and restaurant operators, retailers and third-party platforms are stepping up to the plate to capitalize on the trend and feed growing consumer demand.

Topics: Mobile, Restaurant Operations, Millennials, Trends, Technology

As digital technology evolves and consumers eat up the ease and convenience of the latest innovations, foodservice operations increasingly lean on virtual reality to lift sales. 

Topics: Restaurant Operations, Trends, Technology, Millennials

More and more consumers these days have foodservice under their thumb—literally. In fact, so many foodies are feeding their need for the speed and convenience of restaurant apps, there’s been a 70% growth in usage, according to survey results from GlobalWebIndex.¹

The consumer data and analytics firm found that among a cross-section of foodies (defined as people with a strong interest in food, restaurants or cooking), the percentage of consumers between the ages of 16 and 64 using apps rose from 20% to 34%.¹ And the upward arc of usage continues.¹

Topics: Millennials, Technology, Restaurant Operations, Mobile