Leave it to a pandemic to build up the market’s appetite for foodservice. At one point, eating out at a restaurant ranked as the most looked-forward-to post-quarantine activity, according to the market research firm Technomic.1 But as infection rates rise, it should come as no surprise that consumer confidence in returning to pre-pandemic activities is falling.
A Hunger for Safety: Digital Foodservice Links to Consumer Confidence
Topics: Restaurant Operations, Trends, Takeout, Casual Dining Restaurant, Delivery, Restaurant, Social Responsibility, Operations, Drive-Thru, COVID-19, Coronavirus
Restaurants Shift Gears on Reopening, Turn to Off-Premises as COVID-19 Cases Pick Up
As if there weren’t already enough incentive to maintain the momentum for takeout and delivery, the pandemic keeps pushing off-premises to the forefront of foodservice. As COVID-19 resurfaces at record levels in reopened states, restaurant operators again find themselves navigating this all-too-familiar roadblock on the road back to dine-in traffic.
Topics: Restaurant Operations, Takeout, Business & Industry, Delivery, Foodservice Industry, Social Responsibility, Drive-Thru, Restaurants, COVID-19, Coronavirus
Second Helpings: Large Restaurant Chains Pile Up Sales Despite COVID-19
The pandemic may have put an unforeseen strain on the industry and brought business to a crawl, but a Bank of America study has revealed that sales have gone from fizzle to sizzle as the big brands turned the corner on the coronavirus.1 Small chains and independent restaurants, meanwhile, remain stalled.1
Topics: Restaurant Operations, Trends, Quick Service Restaurant, Casual Dining Restaurant, Delivery, Sales & Profitability, Operations, Drive-Thru, Restaurants, quick service restaurants, COVID-19, Coronavirus
In Restaurants We Trust: New COVID-19 Cases Turn Up the Heat on Operator Credibility
The roadblocks on the road to reopening continue. As the number of coronavirus cases rises in reopened states such as Texas, Florida, Arizona and others, fear of infection at restaurants seems to be growing at a fever pitch, threatening to grind dine-in services to a halt.
Topics: Restaurant Operations, Product Quality & Safety, Social Responsibility, Sales & Profitability, Operations, COVID-19, Coronavirus
Full Steam Ahead: Delivery Foodservice Trend Faces Open Road in COVID-19 Crisis
As the COVID-19 outbreak compels restaurant operations to make a turn toward off-premises sales, third-party delivery picks up more speed on the fast-track of growth.
Topics: Restaurant Operations, Delivery, Customer Experience, Distribution, Delivery App, COVID-19, Coronavirus