Let's Chat Snacks

Think Fast: Top Fast-Casual Brands Intensify Focus on Faster, Easier Customer Experience

Let's Chat Snacks Posted on Jun 7, 2022 8:00:00 AM

The recovery from the pandemic is picking up speed as fast-casual restaurant chains continue to accelerate tech integrations that focus on a seamless end-to-end customer experience. “Quicker, easier, better” has become the recovery’s rallying cry, and the fast-casual restaurant category is moving rapidly to build out an omnichannel experience that gives customers on-demand access to food through a variety of digital channels. 

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Topics: Technology, Trends, Delivery, Drive-Thru, COVID-19, Coronavirus, Fast-Casual Restaurant, Digital/Online Ordering

Food Flight: Delivery and Safety Reach New Heights

Let's Chat Snacks Posted on May 3, 2022 8:00:00 AM

Fast food chains have been accelerating their rate of digital transformation ever since the pandemic hitand Wendy’s is one of the brands leading the charge. The burger giant has been beefing up its digital capabilities as one of three core pillars in its growth strategy (the others are boosting the breakfast daypart and expanding the chain’s footprint).1

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Topics: Technology, Trends, Delivery, Sales & Profitability, Delivery App, Operations, Fast-Casual Restaurant, Fast-Food Restaurants

Own It! Franchisees Feed Bottom Line for Smaller Brands

Let's Chat Snacks Posted on Feb 8, 2022 8:00:00 AM

Last year’s road to recovery may have been bumpy for the foodservice industry, but there are restaurant brands whose momentum is carrying them into the new year on a high note.

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Topics: Health & Wellness, Sales & Profitability, Operations, COVID-19, Coronavirus, Fast-Casual Restaurant

Everything Bold Is New Again: Key Foodservice Trends Expected to Continue in 2022

Let's Chat Snacks Posted on Jan 25, 2022 8:00:00 AM

Given the sweeping, pandemic-propelled changes that permeated the foodservice industry in 2021, it’s a safe bet that this will be a bold year of next-level transformational trends. And technology is sure to be at the forefront of the seismic shifts across the competitive landscape.

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Topics: Trends, Foodservice Industry, Sales & Profitability, Operations, COVID-19, Coronavirus, Fast-Casual Restaurant, Off-Premises

A Season to Savor: Holiday Menu Food for Thought

Let's Chat Snacks Posted on Dec 21, 2021 8:00:00 AM

Every year foodservice operators hope consumers deliver an eagerly anticipated holiday gift: a surge in sales. This year, the market research firm Datassential is the bearer of glad tidings in its Foodbytes Holiday Issue, and there are positive signs that the industry will continue to ring up strong sales long after ringing in the new year.

While many operators are understandably wrapped up in supply chain and labor shortage challenges, the industry can still take comfort and joy in the nationwide rollout of vaccines and the rollback of restrictions. Virus variants may add to an air of uncertainty, but as Renee Lee Wege, senior publications manager at Datassential, put it: “As always, though, the industry has proven time and time again throughout the pandemic just how innovative and resilient it is, and theres no doubt thatll continue.”1

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Topics: Trends, Menu, Flavors & Ingredients, Menu Strategy, Sales & Profitability, Operations, Fast-Casual Restaurant, Off-Premises

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