Let's Chat Snacks

Oh Dough They Didn't! Upstart Pizza Chains Cook Up New Recipes for Success

Let's Chat Snacks Posted on Oct 18, 2022 8:00:00 AM

Never underestimate the power of pizza to drive sales. Even at the height of the pandemic, while other categories struggled, pizza prevailed. Digital pizza sales surged with the growth of takeout and delivery.

Forty-five percent of consumers surveyed enrolled in a pizza loyalty program and 88% of consumers were eating more or the same amount of pizza as the prior year, according to the 2021 Pizza! SNAP Keynote Report from the market research firm Datassential.1 Operator optimism ran high, with 95% surveyed confident of increased sales in the coming year.1

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Topics: Menu, Menu Strategy, Sales & Profitability, Operations, Drive-Thru, Fast-Casual Restaurant

A Hunger for Convenience: Digital Innovation, From Fast Casual to C-Store Segments

Let's Chat Snacks Posted on Aug 30, 2022 8:00:00 AM

When it comes to digital innovation, Shake Shack has poured it on thickso much so that even as in-store traffic returns, digital remains a powerful revenue engine, driving 43% of sales (app, website and delivery) in the first quarter of 2022.1 While the fast-casual supernova has become renowned for its forward-thinking, tech-driven off-channel integrations, it was actually teetering on the brink of a precipitous nosedive before it took the seismic shift that jump-started sales during the pandemic. 

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Topics: Technology, Trends, Delivery, Convenience, Foodservice Industry, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Digital/Online Ordering, Third-Party Delivery (3PD)

Rising to the Challenge: Restaurant Chains Elevate the Customer Experience In-Store and Online

Let's Chat Snacks Posted on Aug 9, 2022 8:00:00 AM

Off-premise channels have surged since the pandemic, conditioning consumers to expect ease and convenience in their foodservice options. But as foot traffic returns and younger consumers begin to raise families, restaurants are revisiting the overall experience they offer to this critical demographic cohort. 

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Topics: Restaurant, Customer Experience, Sales & Profitability, Operations, Restaurants, COVID-19, Coronavirus, Fast-Casual Restaurant, Digital/Online Ordering

Feed The Need: Restaurant Foot Traffic Returns, Takeout Remains Strong

Let's Chat Snacks Posted on Jul 26, 2022 8:00:00 AM

Consumers have built up quite the appetite for indoor dining during the pandemic, according to the crowd-sourced review platform and table reservation service Yelp. 

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Topics: Technology, Trends, Online Reviews, Sales & Profitability, Operations, Drive-Thru, Fast-Casual Restaurant, Off-Premises, Ghost Kitchens

Full Speed Ahead: Fast-Casuals Fast-Track Drive-Thru Innovations

Let's Chat Snacks Posted on Jul 12, 2022 8:00:00 AM

Drive-thrus continue to pick up speed as a revenue engine for fast-casual restaurant chains. In fact, as fast-casual and fast food brands blur, quick-service consumers across the board are accelerating demand for drive-thrus, according to survey data from the market research firm Technomic.1

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Topics: Technology, Trends, Sales & Profitability, Operations, Drive-Thru, COVID-19, Coronavirus, Fast-Casual Restaurant, Fast-Food Restaurants, Digital/Online Ordering

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