Never underestimate the power of pizza to drive sales. Even at the height of the pandemic, while other categories struggled, pizza prevailed. Digital pizza sales surged with the growth of takeout and delivery.
Forty-five percent of consumers surveyed enrolled in a pizza loyalty program and 88% of consumers were eating more or the same amount of pizza as the prior year, according to the 2021 Pizza! SNAP Keynote Report from the market research firm Datassential.1 Operator optimism ran high, with 95% surveyed confident of increased sales in the coming year.1
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Topics:
Menu,
Menu Strategy,
Sales & Profitability,
Operations,
Drive-Thru,
Fast-Casual Restaurant
Consumers have built up quite the appetite for indoor dining during the pandemic, according to the crowd-sourced review platform and table reservation service Yelp.
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Topics:
Technology,
Trends,
Online Reviews,
Sales & Profitability,
Operations,
Drive-Thru,
Fast-Casual Restaurant,
Off-Premises,
Ghost Kitchens
Drive-thrus continue to pick up speed as a revenue engine for fast-casual restaurant chains. In fact, as fast-casual and fast food brands blur, quick-service consumers across the board are accelerating demand for drive-thrus, according to survey data from the market research firm Technomic.1
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Topics:
Technology,
Trends,
Sales & Profitability,
Operations,
Drive-Thru,
COVID-19,
Coronavirus,
Fast-Casual Restaurant,
Fast-Food Restaurants,
Digital/Online Ordering
The recovery from the pandemic is picking up speed as fast-casual restaurant chains continue to accelerate tech integrations that focus on a seamless end-to-end customer experience. “Quicker, easier, better” has become the recovery’s rallying cry, and the fast-casual restaurant category is moving rapidly to build out an omnichannel experience that gives customers on-demand access to food through a variety of digital channels.
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Topics:
Technology,
Trends,
Delivery,
Drive-Thru,
COVID-19,
Coronavirus,
Fast-Casual Restaurant,
Digital/Online Ordering
What a difference a few years can make. It’s been over two years since COVID-19 was declared a pandemic, and while the light at the end of the tunnel has flickered and faded at times, bright spots have emerged and expanded to illuminate a feast of opportunities and recharge our sense of optimism.
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Topics:
Technology,
Trends,
Mobile,
Delivery,
Sales & Profitability,
Operations,
Drive-Thru,
Curbside Pickup,
Off-Premises,
Digital/Online Ordering
