Drive-Thru
June 7, 2022
The recovery from the pandemic is picking up speed as fast-casual restaurant chains continue to accelerate tech integrations that focus on a seamless end-to-end customer experience. “Quicker, easier, better” has become the recovery’s rallying cry, and the fast-casual restaurant category is moving rapidly to build out an omnichannel experience that gives customers on-demand access to food through a variety of digital channels.
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Oh Dough They Didn't! Upstart Pizza Chains Cook Up New Recipes for Success
October 18, 2022
As a versatile staple, pizza continues to power sales. Lean how fast-casual restaurant chains Pie Five and 7Pie are taking pizza innovation to new levels.
Feed The Need: Restaurant Foot Traffic Returns, Takeout Remains Strong
July 26, 2022
Yelp searches for dining and takeout reflect the changing foodservice landscape. Explore the data and new innovations for pickup at Panera and Chipotle.
Full Speed Ahead: Fast-Casuals Fast-Track Drive-Thru Innovations
July 12, 2022
From Chipotle's lucrative Chipotlane to Taco Bell's high-tech prototype Taco Bell Defy, drive-thrus are paving the way to the fast-casual future.
Think Fast: Top Fast-Casual Brands Intensify Focus on Faster, Easier Customer Experience
June 7, 2022
Fast-casual restaurant brands are expanding digital access. Learn how Shake Shack, Panera and others are building out an omnichannel customer experience.
Restaurant Rebound: From Eating Losses to Platefuls of Profits
May 10, 2022
Learn how major restaurant chains like McDonald's, Starbucks and Domino's repositioned their brands for big sales over the course of the pandemic.
Tapping Out: Price-Sensitive Consumers Shift to Apps and Drive-Thrus
March 1, 2022
As restaurant prices rise, the consumer appetite for ways to save grows. Learn how restaurant apps and drive-thrus are delivering value for consumers.
Flexible Feast: Restaurant Prototypes Step Up to the Plate to Optimize the Customer Experience
February 22, 2022
Restaurant prototypes are taking tech advances to a new level for optimal flexibility. Explore the trend and what it means for the future of foodservice.
Movin’ On Up: Higher Check Averages and Drive-Thru Concepts Raise Restaurant Sales
January 18, 2022
November 2021 was a stellar month for the restaurant industry. Explore the statistics and trends like Chipotle Digital Kitchen propelling business forward.
Franchise Frenzy: The Boom in Fast-Casual Segment Franchise Opportunities
December 16, 2021
In 2022, franchise restaurant locations may offer more branded menu items, ordering options and other new elements to help boost business.
Digging In: Restaurant Brands Chart Course to Feed Growth
November 2, 2021
In another sign foodservice is turning the COVID-19 corner, restaurant brands plan big growth. Explore growth strategies for Portillo's and Fat Brands.
Bite to Treat: Building the Best Between-Meal Snack Menu
October 28, 2021
Consumers’ taste for snacks has increased—find out how you can meet the demand for between-meal menu items.
Digital Tech Investments Connect Big Restaurant Brands with Big ROI
September 14, 2021
Major investments in digital tech keep paying off for big restaurant brands. Explore the pandemic-propelled innovations paving the way to higher profits.
Growing Pains: Big Chains Post Strong Pandemic Sales, Struggle with Post-Pandemic Demand
July 27, 2021
Now that restrictions have lifted, restaurant operations are straining to find staff to accommodate dine-in demand. Explore how major chains are coping.
A Hearty Appetite for Automation: Top Restaurant Chains Tap Next-Gen Tech to Feed Sales
July 6, 2021
COVID-19 accelerated foodservice innovation. Learn how Domino's and McDonald's are testing next-gen tech to extend the momentum for post-pandemic profits.
Leaner, Faster, Smarter: Menus Shrink, Drive-Thrus Pick Up Speed
June 22, 2021
The aftershocks of the pandemic are sure to linger, as restaurant chains continue to pare down menus and reimagine the dining experience, off premises and on.
Under Wraps: What’s Next for Off-Premises Packaging?
May 20, 2021
Restaurants met evolving off-premises packaging needs last year. But are they ready to address new outdoor dining demands this summer?
All in Good Time: What Makes for a Winning LTO in 2021?
March 25, 2021
The pandemic has altered operators’ approach to limited time offers. Find out why—and what consumers want from LTOs now.
Restaurant Revenue Reimagined: Pandemic Dishes Out Disruption
March 16, 2021
Learn how pandemic-propelled innovation continues to reshape the restaurant industry, with menu enhancements and artificial intelligence at drive-thrus.
Foodservice Turns Inside Out: Restaurants Reinvent Themselves for Off-Premises Business
January 5, 2021
Learn how Taco Bell, Shack Shake and other fast casual chains are reinventing their restaurant formats to accommodate off-premise business growth.
Hungry for Digital Sales: Pandemic Continues to Propel Foodservice Innovation Forward
December 15, 2020
The pandemic continues to transform foodservice with a shift to off-premise sales. Learn how Chic-Fil-A and Captain D's are adapting to the new norm.
