Loyalty
August 2, 2022
The resiliency of the foodservice industry has been on full display during the pandemic. As is often the case during challenging times, “leaner and smarter” became a guiding principle for many of today’s major restaurant chains, with sales growth far exceeding unit growth.1 Doing more with less and maximizing profitability while minimizing cost has been the secret sauce to cooking up success under duress.
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Perking Up Profits: What’s Brewing in the Coffee Shop Segment
September 5, 2023
Coffee shops continue to generate buzz and big sales. Explore data-informed insights into the strategies driving the success of Starbucks and Dutch Bros.
A Call for Innovation: Foodservice Bottom Line Expected to Feast on Smartphone Tech in 2023
May 16, 2023
Self-order kiosks symbolize the foodservice tech revolution, but smartphones may soon replace them. Learn why smartphone tech is the future of foodservice.
For Love of Loyalty: Restaurants Rustle Up Loyalty Programs to Feed Growing Demand
December 27, 2022
The appetite for loyalty apps continues to grow. Learn how restaurants are meeting demand and driving revenue with loyalty programs across segments.
Secret Sauce: Less Is More for Successful Restaurant Chains During the Pandemic
August 2, 2022
Explore the trend of top restaurant chains shifting focus from unit growth to sales growth and see how they navigate an inflationary environment.
Fresh Batch: Restaurant Chains Link Sales to New Digital Concepts
April 12, 2022
Major chains continue to cook up fresh customer experience concepts. Learn about IHOP's first loyalty program and Texas Roadhouse's pay-at-table tablets.
Urgent Delivery: Restaurant Operators Hungry for Innovative Solutions
March 22, 2022
Learn how innovative solutions, from robotics to ghost kitchens to rewards apps, have taken on new urgency with a two-month sales slump at restaurants.
Big APPetite: Restaurant Apps Feed Need for Customer Experiences
February 1, 2022
Loyalty programs play an increasingly pivotal role in engaging consumers. Explore the evolution of loyalty apps and how they elevate customer experiences.
Innovation Acceleration: Faster, Smarter, Better Foodservice Drives Sales Higher
October 5, 2021
The rate of tech innovation in foodservice continues to accelerate. Chipotle's surging digital sales and Walmart's Ghost Kitchens exemplify the trend.
For the Love of Loyalty: Restaurant Chains Link Customers to More Rewards
October 13, 2020
Major restaurant chains offer highly personalized loyalty programs to optimize sales during COVID-19. Explore key loyalty program trends from top brands.
Big Data Gives Foodservice Operators Lots to Chew On
May 22, 2018
Digital technology yields rich reserves of data that restaurant operations are leveraging to help improve customer service, personalize menu innovation and drive a higher check average. Learn how big data can make a big difference for your foodservice establishment.
Digging Into the Millennial Snacker Mindset, Part 2
January 2, 2018
Discover the psychological factors that drive millennial snack trends and their effect on foodservice preferences across the general population.
Restaurant Operations Find Loyalty Programs Financially Rewarding
September 25, 2017
Explore the foodservice trend of restaurant loyalty programs, with updates and data on what works, what doesn’t, and what restaurant operations should do.
Focus Pocus: The Magic of Millennial Foodservice Photos on Social Media
April 10, 2017
Discover how social media is transforming the millennial dining experience and how socially shared photos are driving menu innovation and a higher check average
Marketing on the Menu: How to Put Promotions into Motion
August 23, 2016
Digital marketing tools and platforms make it easy to interact with customers and coordinate marketing promotions.
Millennials Are Hungry for Rewarding Food Promotions
August 9, 2016
With the rise of social media and devices that keep us connected 24/7, the sumptuous smorgasbord of food promotions has blown up into a full-out feeding frenzy for operators and consumers.
The Millennial Snacking Effect
May 19, 2016
So, take note of the following millennial-inspired trends this season, and use our tips and recipes to get the most out of your snack offerings.
The Need For Speed in the Quick Service Fast Lane
May 16, 2016
c-stores and grocery stores continue to pick up speed in the race to provide faster, better, more convenient food options.
Social Media Marketing is Made For Millennials
May 9, 2016
A smart social strategy gives you a window into what millennial customers like, so you can tailor promotions that encourage brand loyalty.
A Few Apps to Add to your Recipe for Success
May 5, 2016
Here are four apps that Restaurant Hospitality recommends for the weary and time-starved foodservice operator.
Upward Mobile(ity)
April 7, 2016
If you want to get your foodservice operation on the fast track to success, you need to get aboard the tech train.
