There’s no shortage of challenges these days, but the good news is there’s also a sumptuous buffet of bright ideas and smart solutions from which we can all draw inspiration.
The industry keeps cooking up fresh heaping platefuls of ways to engage consumers and serve up sales—and the resilience and resourcefulness of operators are on full display as they continue to bring more to the table.
Topics: Technology, Loyalty, Sales & Profitability, Operations, Digital/Online Ordering, Mobile App
As the industry stumbles in its long-awaited recovery from the persistent pandemic, operators once again scramble to cook up solutions for sagging sales. U.S. Census Bureau data shows that restaurant sales fell for the second consecutive month in January as the business landscape presented an obstacle course of challenges, from labor shortages to supply chain breaks to rising inflation.1
Topics: Technology, Loyalty, Operations, COVID-19, Coronavirus, Ghost Kitchens, Digital/Online Ordering
The pandemic has made consumers particularly picky. Safety, speed, convenience and great-tasting, travel-friendly food that combines value and quality are all essential ingredients for success. And even as dining rooms reopened, the new norm persisted, and tricky challenges emerged including supply-chain breaks, labor shortages and virus variants.
Topics: Trends, Loyalty, Foodservice Industry, Sales & Profitability, Operations, Off-Premises, Digital/Online Ordering
Foodservice is in a state of perpetual flux, as pandemic-propelled innovation continues to drive the industry in new directions—both off-premises and on.
Topics: Technology, Loyalty, Sales & Profitability, Operations, COVID-19, Coronavirus, Off-Premises, Ghost Kitchens
Customers love to sink their teeth into loyalty programs, which can serve up a feast of rewards for repeat customers—and a steady stream of revenue for operators.
Topics: Technology, Loyalty, Quick Service Restaurant, Customer Experience, Sales & Profitability, Delivery App, Operations, COVID-19, Coronavirus
Read about 6 Trends Changing and Challenging the Foodservice Status Quo in 2022
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