Foodservice is always about stepping up to the plate to serve consumer demand. Case in point: loyalty programs. As the hunger for them continues to grow, the surging rise of loyalty programs compels operators to feed the need.
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Topics: Technology, Trends, Loyalty, Convenience, Sales & Profitability, Operations, Third-Party Delivery (3PD)
The resiliency of the foodservice industry has been on full display during the pandemic. As is often the case during challenging times, “leaner and smarter” became a guiding principle for many of today’s major restaurant chains, with sales growth far exceeding unit growth.1 Doing more with less and maximizing profitability while minimizing cost has been the secret sauce to cooking up success under duress.
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Topics: Loyalty, Sales & Profitability, Operations, COVID-19, Coronavirus, Limited Time Offers (LTOs)
There’s no shortage of challenges these days, but the good news is there’s also a sumptuous buffet of bright ideas and smart solutions from which we can all draw inspiration.
The industry keeps cooking up fresh heaping platefuls of ways to engage consumers and serve up sales—and the resilience and resourcefulness of operators are on full display as they continue to bring more to the table.
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Topics: Technology, Loyalty, Sales & Profitability, Operations, Digital/Online Ordering, Mobile App
As the industry stumbles in its long-awaited recovery from the persistent pandemic, operators once again scramble to cook up solutions for sagging sales. U.S. Census Bureau data shows that restaurant sales fell for the second consecutive month in January as the business landscape presented an obstacle course of challenges, from labor shortages to supply chain breaks to rising inflation.1
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Topics: Technology, Loyalty, Operations, COVID-19, Coronavirus, Ghost Kitchens, Digital/Online Ordering
The pandemic has made consumers particularly picky. Safety, speed, convenience and great-tasting, travel-friendly food that combines value and quality are all essential ingredients for success. And even as dining rooms reopened, the new norm persisted, and tricky challenges emerged including supply-chain breaks, labor shortages and virus variants.
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Topics: Trends, Loyalty, Foodservice Industry, Sales & Profitability, Operations, Off-Premises, Digital/Online Ordering
