When it comes to digital innovation, Shake Shack has poured it on thick—so much so that even as in-store traffic returns, digital remains a powerful revenue engine, driving 43% of sales (app, website and delivery) in the first quarter of 2022.1 While the fast-casual supernova has become renowned for its forward-thinking, tech-driven off-channel integrations, it was actually teetering on the brink of a precipitous nosedive before it took the seismic shift that jump-started sales during the pandemic.
Product packaging matters to many of today’s vending and micro market customers—more than half of U.S. consumers, in fact, say they’re highly concerned about its environmental impacts.1
Topics: Vending, College & University, Healthcare, Commercial, Single-Serve, Grab-and-Go, Convenience, Social Responsibility, Sustainability, Micro Markets & Vending, Sales & Profitability, Prepackaged, Waste Reduction, Cafeteria, Office Coffee Service (OCS)
Desserts can boost a restaurant’s bottom line—60% of operators say sweet menu items have helped drive profits at their eatery.1
With 56% of consumers reportedly ordering food instead of dining on-premises—or having stopped going to restaurants altogether2—operators may find customers have a growing appetite in the coming months for desserts that can be eaten on the go.
Nine in 10 adults now snack more often than before the COVID-19 pandemic1—and due to efforts to limit close contact to reduce the virus’ spread, prepackaged items have become a popular choice.
Foodservice provider Morrison Healthcare, which works with more than 800 hospitals and healthcare systems, has seen a notable uptick in prepackaged snack interest during the past 18 months—although Jeffrey Quasha, Morrison’s director of retail culinary innovation, says customers have actually been drawn to prepackaged options for several years.
Topics: Snacking, Vending, Noncommercial, Specialty Coffee Shop, Business & Industry, College & University, Healthcare, Lodging, Commercial, Snack, Single-Serve, belVita Breakfast Biscuits, OREO, Senior Living, Grab-and-Go, Labor, Convenience, Foodservice Industry, Menu, Customer Experience, Flavors & Ingredients, Food & Beverage, Micro Markets & Vending, Packaging, Sales & Profitability, Operations, Coronavirus, Indulgence, Limited Time Offers (LTOs), Prepackaged, Safety & Sanitation, Food Waste, Waste Reduction, Functional, Healthful, Micro Market, Cafeteria, Office Coffee Service (OCS), Healthful Snacking, Grocery, State of SnackingTM Report
Over the past year and a half, operators have addressed emerging pandemic-related consumer preference, safety and other needs by introducing innovative menu and operational changes—and a number have shown some staying power.
Topics: Technology, Promotions, Marketing & Communications, Mobile, Independents, Family Restaurant, Takeout, Business & Industry, Quick Service Restaurant, Casual Dining Restaurant, Ice Cream/Yogurt Shop, Delivery, Meal Kits, Donuts/Pancakes/Waffles, Cookies/Bars/Snacks, Ice Cream Desserts, Cakes/Cupcakes, Breakfast, Dessert, Snack, Holidays, Chocolate, CHIPS AHOY!, OREO, Family, Cookies, Dessert Ingredients, Grab-and-Go, Labor, Convenience, Foodservice Industry, Menu, Creative Inspiration, Customer Experience, Consumer, Flavors & Ingredients, Menu Strategy, Food & Beverage, Sales & Profitability, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Off-Premises, Consumer Behavior, Value, Limited Time Offers (LTOs), Nostalgia, Digital/Online Ordering, Touchless, On-Premises, Foodservice, Sweet, Fresh