Convenience

A Hunger for Convenience: Digital Innovation, From Fast Casual to C-Store Segments

When it comes to digital innovation, Shake Shack has poured it on thick—so much so that even as in-store traffic returns, digital remains a powerful revenue engine, driving 43% of sales (app, website and delivery) in the first quarter of 2022.1 While the fast-casual supernova has become renowned for its forward-thinking, tech-driven off-channel integrations, it was actually teetering on the brink of a precipitous nosedive before it took the seismic shift that jump-started sales during the pandemic. 

The Breakroom: A Social and Business Destination

Employers look to operators to promote social connection and business engagement.

Consumer Snacking Is Mindful, Not One-Size-Fits-All

Consumers are taking a more mindful approach to determine their snacking preferences. Our State of Snacking report studied consumer preferences from around the world.

For Love of Loyalty: Restaurants Rustle Up Loyalty Programs to Feed Growing Demand

The appetite for loyalty apps continues to grow. Learn how restaurants are meeting demand and driving revenue with loyalty programs across segments.

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More in Convenience

The Breakroom: A Social and Business Destination

Employers look to operators to promote social connection and business engagement.

Consumer Snacking Is Mindful, Not One-Size-Fits-All

Consumers are taking a more mindful approach to determine their snacking preferences. Our State of Snacking report studied consumer preferences from around the world.

For Love of Loyalty: Restaurants Rustle Up Loyalty Programs to Feed Growing Demand

The appetite for loyalty apps continues to grow. Learn how restaurants are meeting demand and driving revenue with loyalty programs across segments.

A Hunger for Convenience: Digital Innovation, From Fast Casual to C-Store Segments

Shake Shack is a beacon of digital innovation in the fast-casual segment. Now QuikTrip raises the bar for c-stores with frictionless cashier-free shopping.

Care Package: What Sustainable Packaging Means for the Vending and Micro Market Sector

Consumers want sustainable options—which micro market and vending service providers can supply via recycled, compostable and other types of packaging.

In for a Treat: Find Out What Elements Will Help Produce a Winning Dessert Menu

Desserts designed to be eaten on the go can help restaurants meet the consumer demand for convenient sweet snacks—after meals and at other times.

How Noncommercial Operators Can Maximize Sales With Prepackaged Snacks

The demand for prepackaged snacks rose during the pandemic. Offering them after it will potentially increase healthcare and hotel operators’ sales.

Time-Tested: Which Pandemic Practices Could Become Permanent?

Find out what adjustments operators across the country made during the pandemic—and how those moves are now helping them increase business.

Power Breakfast: What Consumers Want (Now) from This All-Important Meal

Discover which flavor, format and other breakfast trends today’s consumers want commercial and noncommercial foodservice, micro market and vending operators to provide.

The Rise of Ghost Kitchens: What to Know

Find out how ghost kitchens are helping both established restaurants and new dining concepts make delivery a cost-effective option.

All in Good Time: What Makes for a Winning LTO in 2021?

The pandemic has altered operators’ approach to limited time offers. Find out why—and what consumers want from LTOs now.

New Directions: Off-Premise Innovation Steers Foodservice Sales During COVID-19 (Part 2)

Foodservice operations are finding ways to maximize business off premises during COVID-19. Learn why drive-throughs are a key source of off-premises sales.

Sunny-Side Up: Breakfast Rises and Shines to Meet Growing Demand for Delivery

Restaurants are scrambling to meet growing consumer demand for breakfast delivery. Learn how operators are bringing delivery to the morning daypart.

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