Roiled by the pandemic, 2020 became the year of transformation for the foodservice industry. Regroup, reassess and reinvent have become the gotta-get-it-done directives for foodservice operators, topping the menu of must-dos for moving forward.
0 Comments Click here to read/write comments
Topics: Snacking, Trends, Family Restaurant, Takeout, Delivery, Foodservice Industry, Sales & Profitability, snacks, Operations, COVID-19, Coronavirus, Fast-Casual Restaurant, Off-Premises
The pandemic put a lot on the restaurant industry’s plate. Dine-in restrictions and shutdowns. Safety concerns. The seismic shift to off-premises channels. The rise of third-party delivery and fallout from delivery fees. The mad dash to digital integration and online and in-app ordering. It all added up to a perfect storm of unparalleled challenges, and everyone—from independent operators to major chains—scrambled for ways to weather it.
The impact of COVID-19 on the restaurant business has proved far greater than any prior recession, according to data from market research firm The NPD Group. In the third quarter of 2020, restaurant transactions dropped 27%,1 and foodservice operator spend was down 19%.2 Home cooking heated up last year, driving a 31% increase in sales growth for small kitchen appliances. Eighty-two percent of meals were sourced from home, and 70% of restaurant dinners were eaten at home.3
0 Comments Click here to read/write comments
Topics: Trends, Quick Service Restaurant, Delivery, Foodservice Industry, COVID-19, Coronavirus, Off-Premises, Third-Party Delivery (3PD)
Now that the pandemic has made well-being a top-of-mind concern for consumers, foodservice is sharpening its focus on nutrition and the functional benefits of better-for-you food options.
0 Comments Click here to read/write comments
Topics: Trends, Better-for-You, Foodservice Industry, Health & Wellness, COVID-19, Coronavirus
“Sustainable is attainable” seems to be the mantra of restaurant chains as waste reduction and earth-friendly innovation come to the foodservice forefront.
Consumers’ appetite for sustainability is strong. They not only want food that tastes good; they also want to feel good about the foodservice options they choose. And not only will they favor operations that step up to the sustainability plate; they’re also willing to pay more for sustainable solutions. As noted in Mondelēz International Foodservice’s 2021 Foodservice Trends: A Look at the Road Ahead report, sustainability is so important to surveyed consumers that they're willing to pay up to $2 more for eco-friendly packaging.1 Four in 10 consider such packaging important.1
0 Comments Click here to read/write comments
Topics: Technology, Trends, Foodservice Industry, Sustainability, Packaging, Sales & Profitability, Operations, COVID-19, Coronavirus, Sandwiches, Digital/Online Ordering
Off-premises dining now comprises a larger portion of overall sales than it did pre-pandemic in all six major restaurant segments (family dining, casual dining, fine dining, quick service, fast casual, and coffee and snack).1 No doubt, the demand for takeout will remain strong in the coming months as summer temperatures and higher vaccination rates prompt consumers to seek a convenient way to dine outside—and take leftovers home.
0 Comments Click here to read/write comments
Topics: Noncommercial, Promotions, Marketing & Communications, Family Restaurant, Takeout, Regional, Business & Industry, Commercial, Quick Service Restaurant, Casual Dining Restaurant, Fine Dining, Delivery, National, Local, Beverages, Main Dishes, Lunch, Dinner, Single-Serve, Family, Freshness, Grab-and-Go, Foodservice Industry, Menu, Customer Experience, Consumer, Menu Strategy, Product Quality & Safety, Social Responsibility, Sustainability, Food & Beverage, Health & Wellness, Packaging, Sales & Profitability, Delivery App, Drive-Thru, Consumers, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Off-Premises, Consumer Behavior, Sandwiches/Burgers, Design, Digital/Online Ordering, Third-Party Delivery (3PD), Safety & Sanitation, Mobile App, Outdoor Dining, Waste Reduction, Touchless, On-Premises
