In 2020, the foodservice industry experienced its sharpest sales decline in history, due in part to the COVID-19 pandemic.
Signs indicate sales are on the rise within the sector. However, ongoing labor shortages may be preventing some operators from reaching their pre-pandemic volume level.
Turnover rates have reached 144% at limited-service establishments and 106% at full-service restaurants—which are operating with six fewer employees in the back of the house and roughly three less front-of-house workers than in 2019.
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Topics:
Technology,
Noncommercial,
Promotions,
Family Restaurant,
Business & Industry,
Healthcare,
Commercial,
Casual Dining Restaurant,
Grab-and-Go,
Labor,
Foodservice Industry,
Menu,
Customer Experience,
Menu Strategy,
Retail,
Sales & Profitability,
Recruitment & Retention,
COVID-19,
Coronavirus,
Off-Premises,
Limited Time Offers (LTOs),
Prepackaged,
Digital/Online Ordering,
Touchless,
On-Premises,
Foodservice,
Workplace,
Contactless Payments
Over the past year and a half, operators have addressed emerging pandemic-related consumer preference, safety and other needs by introducing innovative menu and operational changes—and a number have shown some staying power.
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Topics:
Technology,
Promotions,
Marketing & Communications,
Mobile,
Independents,
Family Restaurant,
Takeout,
Business & Industry,
Quick Service Restaurant,
Casual Dining Restaurant,
Ice Cream/Yogurt Shop,
Delivery,
Meal Kits,
Donuts/Pancakes/Waffles,
Cookies/Bars/Snacks,
Ice Cream Desserts,
Cakes/Cupcakes,
Breakfast,
Dessert,
Snack,
Holidays,
Chocolate,
CHIPS AHOY!,
OREO,
Family,
Cookies,
Dessert Ingredients,
Grab-and-Go,
Labor,
Convenience,
Foodservice Industry,
Menu,
Creative Inspiration,
Customer Experience,
Consumer,
Flavors & Ingredients,
Menu Strategy,
Food & Beverage,
Sales & Profitability,
COVID-19,
Coronavirus,
Curbside Pickup,
Fast-Casual Restaurant,
Off-Premises,
Consumer Behavior,
Value,
Limited Time Offers (LTOs),
Nostalgia,
Digital/Online Ordering,
Touchless,
On-Premises,
Foodservice,
Sweet,
Fresh
The pandemic deprived the food and beverage industry of nearly $240 billion in sales in 20201—but it couldn’t bring breakfast down—at least, not completely.
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Topics:
Noncommercial,
Family Restaurant,
Global,
Business & Industry,
College & University,
Healthcare,
Lodging,
Commercial,
Quick Service Restaurant,
Casual Dining Restaurant,
Fine Dining,
Donuts/Pancakes/Waffles,
Breakfast,
Better-for-You,
Breakfast Biscuits,
Single-Serve,
belVita Breakfast Biscuits,
OREO,
Senior Living,
Grab-and-Go,
Convenience,
Micro Markets & Vending,
COVID-19,
Coronavirus,
Fast-Casual Restaurant,
Off-Premises,
Branded Ingredients,
Flavor Profiles,
Personalization,
Consumer Behavior,
Indulgence,
Customization,
Prepackaged,
Nostalgia,
On-Premises,
Functional,
Foodservice,
Healthful,
Sweet,
Micro Market,
Breads/Muffins/Pastries,
Plant-Based,
Fresh,
Workplace,
Cafeteria
As foodservice operators continue to expand their dining capacity and hours, the competition for customers could get fierce. An enticing dessert menu that features intriguing flavors could be the ideal sweet solution to attract hungry patrons.
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Topics:
Noncommercial,
Family Restaurant,
Global,
Pies/Tarts,
Commercial,
Quick Service Restaurant,
Casual Dining Restaurant,
Fine Dining,
Custards/Cheesecakes,
Cookies/Bars/Snacks,
Beverages,
Shakes/Frozen Beverages,
Cakes/Cupcakes,
Dessert,
Snack,
Better-for-You,
Gum & Candy,
Chocolate,
Single-Serve,
CHIPS AHOY!,
OREO,
SOUR PATCH KIDS,
Cocktails,
Cookies,
Dessert Ingredients,
Brownies,
COVID-19,
Coronavirus,
Fast-Casual Restaurant,
Branded Ingredients,
Flavor Profiles,
Consumer Behavior,
Indulgence,
Prepackaged,
Nostalgia,
Functional,
Foodservice,
Healthful,
Savory,
Sweet
