Desserts can be a big draw—a third of consumers say they sometimes visit a restaurant specifically because of one it offers.1 Yet historically, only 35% of operators have included frozen treats on their menu.2
Topics: Millennials, Snacking, Global, Ice Cream Desserts, Gen Z, Better-for-You, Gluten-Free, Vegan, Menu Strategy, Branded Ingredients, Flavor Profiles, Indulgence, Customization, Limited Time Offers (LTOs), Nostalgia, Foodservice, Healthful, Sweet, Refrigerated/Frozen Foods, Shakes/Smoothies/Frozen Beverages
Celebrating Women in Foodservice at Mondelēz International
While women comprise roughly half of foodservice entry-level employees, that number substantially decreases as you move through the pipeline into leadership positions.
Topics: Women, Foodservice, Diversity & Inclusion, Culture
In for a Treat: Find Out What Elements Will Help Produce a Winning Dessert Menu
Desserts can boost a restaurant’s bottom line—60% of operators say sweet menu items have helped drive profits at their eatery.1
With 56% of consumers reportedly ordering food instead of dining on-premises—or having stopped going to restaurants altogether2—operators may find customers have a growing appetite in the coming months for desserts that can be eaten on the go.
Topics: Cookies/Bars/Snacks, Ice Cream Desserts, Cakes/Cupcakes, Dessert, Bars, OREO, Dessert Ingredients, Grab-and-Go, Convenience, Brownies, COVID-19, Branded Ingredients, Prepackaged, Foodservice
Labor Challenges and the Impact They’re Having on the Road to Recovery
In 2020, the foodservice industry experienced its sharpest sales decline in history, due in part to the COVID-19 pandemic.
Signs indicate sales are on the rise within the sector. However, ongoing labor shortages may be preventing some operators from reaching their pre-pandemic volume level.
Turnover rates have reached 144% at limited-service establishments and 106% at full-service restaurants—which are operating with six fewer employees in the back of the house and roughly three less front-of-house workers than in 2019.
Topics: Technology, Noncommercial, Promotions, Family Restaurant, Business & Industry, Healthcare, Commercial, Casual Dining Restaurant, Grab-and-Go, Labor, Foodservice Industry, Menu, Customer Experience, Menu Strategy, Retail, Sales & Profitability, Recruitment & Retention, COVID-19, Coronavirus, Off-Premises, Limited Time Offers (LTOs), Prepackaged, Digital/Online Ordering, Touchless, On-Premises, Foodservice, Workplace, Contactless Payments
Time-Tested: Which Pandemic Practices Could Become Permanent?
Over the past year and a half, operators have addressed emerging pandemic-related consumer preference, safety and other needs by introducing innovative menu and operational changes—and a number have shown some staying power.
Topics: Technology, Promotions, Marketing & Communications, Mobile, Independents, Family Restaurant, Takeout, Business & Industry, Quick Service Restaurant, Casual Dining Restaurant, Ice Cream/Yogurt Shop, Delivery, Meal Kits, Donuts/Pancakes/Waffles, Cookies/Bars/Snacks, Ice Cream Desserts, Cakes/Cupcakes, Breakfast, Dessert, Snack, Holidays, Chocolate, CHIPS AHOY!, OREO, Family, Cookies, Dessert Ingredients, Grab-and-Go, Labor, Convenience, Foodservice Industry, Menu, Creative Inspiration, Customer Experience, Consumer, Flavors & Ingredients, Menu Strategy, Food & Beverage, Sales & Profitability, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Off-Premises, Consumer Behavior, Value, Limited Time Offers (LTOs), Nostalgia, Digital/Online Ordering, Touchless, On-Premises, Foodservice, Sweet, Fresh