Let's Chat Snacks

Rising to the Challenge: Restaurant Chains Elevate the Customer Experience In-Store and Online

Let's Chat Snacks Posted on Aug 9, 2022 8:00:00 AM

Off-premise channels have surged since the pandemic, conditioning consumers to expect ease and convenience in their foodservice options. But as foot traffic returns and younger consumers begin to raise families, restaurants are revisiting the overall experience they offer to this critical demographic cohort. 

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Topics: Restaurant, Customer Experience, Sales & Profitability, Operations, Restaurants, COVID-19, Coronavirus, Fast-Casual Restaurant, Digital/Online Ordering

Metaverse Measures Up, Major Restaurant Brands Dig In

Let's Chat Snacks Posted on Jul 19, 2022 8:00:00 AM

The metaverse is mega-trending, and food and beverage brands are eager to get a taste of it. The buzz has been mixed with disbelief, but one thing is for sure: The idea of an immersive virtual universe for digital commerce has provided plenty of food for thought--and a plateful of potential.

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Topics: Technology, Trends, Promotion, Promotions, Restaurants, Digital/Online Ordering, Metaverse

Snack Happy: Snacking Trends Give Foodservice Operators Plenty to Smile About

Let's Chat Snacks Posted on Sep 21, 2021 8:00:00 AM

Snacks continue to evolve far beyond the occasional treat—and sales have been sweet. In fact, over the past two years, the snackification of consumers’ eating behavior has become so widespread, snacking now accounts for 48% of all eating and drinking occasions, according to the market research firm The Hartman Group.1

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Topics: Snacking, Trends, Snack, snacks, Restaurants, COVID-19, Coronavirus

Restaurants Shift Gears on Reopening, Turn to Off-Premises as COVID-19 Cases Pick Up

Let's Chat Snacks Posted on Aug 11, 2020 8:00:00 AM

As if there weren’t already enough incentive to maintain the momentum for takeout and delivery, the pandemic keeps pushing off-premises to the forefront of foodservice. As COVID-19 resurfaces at record levels in reopened states, restaurant operators again find themselves navigating this all-too-familiar roadblock on the road back to dine-in traffic.

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Topics: Restaurant Operations, Takeout, Business & Industry, Delivery, Foodservice Industry, Social Responsibility, Drive-Thru, Restaurants, COVID-19, Coronavirus

Second Helpings: Large Restaurant Chains Pile Up Sales Despite COVID-19

Let's Chat Snacks Posted on Jul 28, 2020 8:00:00 AM

The pandemic may have put an unforeseen strain on the industry and brought business to a crawl, but a Bank of America study has revealed that sales have gone from fizzle to sizzle as the big brands turned the corner on the coronavirus.1 Small chains and independent restaurants, meanwhile, remain stalled.1

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Topics: Restaurant Operations, Trends, Quick Service Restaurant, Casual Dining Restaurant, Delivery, Sales & Profitability, Operations, Drive-Thru, Restaurants, quick service restaurants, COVID-19, Coronavirus

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