Off-premise channels have surged since the pandemic, conditioning consumers to expect ease and convenience in their foodservice options. But as foot traffic returns and younger consumers begin to raise families, restaurants are revisiting the overall experience they offer to this critical demographic cohort.
Topics: Restaurant, Customer Experience, Sales & Profitability, Operations, Restaurants, COVID-19, Coronavirus, Fast-Casual Restaurant, Digital/Online Ordering
The metaverse is mega-trending, and food and beverage brands are eager to get a taste of it. The buzz has been mixed with disbelief, but one thing is for sure: The idea of an immersive virtual universe for digital commerce has provided plenty of food for thought--and a plateful of potential.
Topics: Technology, Trends, Promotion, Promotions, Restaurants, Digital/Online Ordering, Metaverse
Snacks continue to evolve far beyond the occasional treat—and sales have been sweet. In fact, over the past two years, the snackification of consumers’ eating behavior has become so widespread, snacking now accounts for 48% of all eating and drinking occasions, according to the market research firm The Hartman Group.1
Topics: Snacking, Trends, Snack, snacks, Restaurants, COVID-19, Coronavirus
As if there weren’t already enough incentive to maintain the momentum for takeout and delivery, the pandemic keeps pushing off-premises to the forefront of foodservice. As COVID-19 resurfaces at record levels in reopened states, restaurant operators again find themselves navigating this all-too-familiar roadblock on the road back to dine-in traffic.
Topics: Restaurant Operations, Takeout, Business & Industry, Delivery, Foodservice Industry, Social Responsibility, Drive-Thru, Restaurants, COVID-19, Coronavirus
The pandemic may have put an unforeseen strain on the industry and brought business to a crawl, but a Bank of America study has revealed that sales have gone from fizzle to sizzle as the big brands turned the corner on the coronavirus.1 Small chains and independent restaurants, meanwhile, remain stalled.1
Topics: Restaurant Operations, Trends, Quick Service Restaurant, Casual Dining Restaurant, Delivery, Sales & Profitability, Operations, Drive-Thru, Restaurants, quick service restaurants, COVID-19, Coronavirus
Read about 6 Trends Changing and Challenging the Foodservice Status Quo in 2022
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