Let's Chat Snacks

A Hunger for Convenience: Digital Innovation, From Fast Casual to C-Store Segments

Let's Chat Snacks Posted on Aug 30, 2022 8:00:00 AM

When it comes to digital innovation, Shake Shack has poured it on thickso much so that even as in-store traffic returns, digital remains a powerful revenue engine, driving 43% of sales (app, website and delivery) in the first quarter of 2022.1 While the fast-casual supernova has become renowned for its forward-thinking, tech-driven off-channel integrations, it was actually teetering on the brink of a precipitous nosedive before it took the seismic shift that jump-started sales during the pandemic. 

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Topics: Technology, Trends, Delivery, Convenience, Foodservice Industry, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Digital/Online Ordering, Third-Party Delivery (3PD)

Restaurant Rebound: From Eating Losses to Platefuls of Profits

Let's Chat Snacks Posted on May 10, 2022 8:00:00 AM

What a difference a few years can make. It’s been over two years since COVID-19 was declared a pandemic, and while the light at the end of the tunnel has flickered and faded at times, bright spots have emerged and expanded to illuminate a feast of opportunities and recharge our sense of optimism.

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Topics: Technology, Trends, Mobile, Delivery, Sales & Profitability, Operations, Drive-Thru, Curbside Pickup, Off-Premises, Digital/Online Ordering

Balance of Power: Foodservice Industry Weighs Onsite Traffic vs. Off-Premises Channels

Let's Chat Snacks Posted on Dec 7, 2021 8:00:00 AM

As hard as it may be to believe, 2022 is approaching with all the speed of a digital order. In fact, while takeout and delivery services were already growing, it’s hard to believe that a pandemic would cause a seismic shift toward off-premises channels. 

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Topics: Sales & Profitability, Operations, COVID-19, Coronavirus, Curbside Pickup, Off-Premises, Digital/Online Ordering

App and You Shall Receive: Digital Links Tech and Menu Innovation

Let's Chat Snacks Posted on Oct 26, 2021 8:00:00 AM

Among the many lessons of the pandemic, one stands out in particular, with far-reaching ramifications for the future of foodservice: The power of digital innovation. The rapid integration of digital platforms became a reliable way to drive sales, even under the most challenging circumstances.

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Topics: Technology, Takeout, Delivery, Sales & Profitability, Delivery App, Operations, quick service restaurants, COVID-19, Coronavirus, Curbside Pickup, Off-Premises, Third-Party Delivery (3PD)

Love at First Site: Foodservice Increasingly Linking Up Staff and Tech

Let's Chat Snacks Posted on Oct 12, 2021 8:00:00 AM

The pressure-cooker environment of the pandemic continues to compel operators to cook up innovative ways to drive business forward. Pent-up demand for on-site dining paired with robust off-premises capabilities developed throughout the pandemic is a recipe for success that’s feeding the bottom line well these days.

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Topics: Technology, Takeout, Delivery, Sales & Profitability, Operations, COVID-19, Coronavirus, Curbside Pickup, Off-Premises

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