Online Reviews
Leveraging TikTok’s Influence in the Foodservice Industry
November 3, 2022
With short videos and a sizable foodie fan base, TikTok can be an effective way to promote their menu items and other dining experience aspects.
Feed The Need: Restaurant Foot Traffic Returns, Takeout Remains Strong
July 26, 2022
Yelp searches for dining and takeout reflect the changing foodservice landscape. Explore the data and new innovations for pickup at Panera and Chipotle.
Online Snack Trends: Tapping the Millennial Market
February 27, 2017
Explore stats, tips and insights pertaining to online snack trends, and learn how millennial snack preferences and online ordering shape foodservice e-commerce.
X-TRA Hot Foodservice Trends of Generation X
January 9, 2017
Gain insight into the too-often-overlooked Generation X, its purchasing power, snack trends and influence on menu innovation.
Marketing on the Menu: How to Put Promotions into Motion
August 23, 2016
Digital marketing tools and platforms make it easy to interact with customers and coordinate marketing promotions.
Handling Customer Complaints in the Digital Age
June 27, 2016
So what’s an operator to do when dealing with online customer reviews? Baer offers three insights to help you succeed.
A Few Apps to Add to your Recipe for Success
May 5, 2016
Here are four apps that Restaurant Hospitality recommends for the weary and time-starved foodservice operator.
Socially Obligatory: Snackable Content
March 29, 2016
Social media has become an all-you-can-eat buffet of information for consumers hungry to engage with their favorite foodservice establishments and explore new ones.