There’s no shortage of challenges these days, but the good news is there’s also a sumptuous buffet of bright ideas and smart solutions from which we can all draw inspiration.
The industry keeps cooking up fresh heaping platefuls of ways to engage consumers and serve up sales—and the resilience and resourcefulness of operators are on full display as they continue to bring more to the table.
Topics: Technology, Loyalty, Sales & Profitability, Operations, Digital/Online Ordering, Mobile App
Consumer data offers a feast of insights that foodservice operators can use to feed the bottom line. Find the choice cuts and you just might gain an edge on the competition.
Topics: Trends, Foodservice Industry, Sales & Profitability, Operations, Drive-Thru, COVID-19, Coronavirus, Mobile App
Consumers these days are hungry for more than food. They want foodservice operations to offer generous portions of goodwill along with good eats, and those that neglect to take action on behalf of shared values and high-profile causes are likely to leave a bad taste in the mouths of their customers.
Topics: Breakfast, Social Responsibility, Operations, Fast-Food Restaurants, Digital/Online Ordering, Mobile App
The link between digital innovation and revenue generation has become stronger than ever, thanks to the pandemic-propelled surge in off-premises business. To streamline ordering, payments, and takeout and delivery, foodservice operators served up a feast of mobile apps and other digital customer service capabilities.
Topics: Takeout, Delivery, Sales & Profitability, Operations, Drive-Thru, COVID-19, Coronavirus, Fast-Food Restaurants, Mobile App
Off-premises dining now comprises a larger portion of overall sales than it did pre-pandemic in all six major restaurant segments (family dining, casual dining, fine dining, quick service, fast casual, and coffee and snack).1 No doubt, the demand for takeout will remain strong in the coming months as summer temperatures and higher vaccination rates prompt consumers to seek a convenient way to dine outside—and take leftovers home.
Topics: Noncommercial, Promotions, Marketing & Communications, Family Restaurant, Takeout, Regional, Business & Industry, Commercial, Quick Service Restaurant, Casual Dining Restaurant, Fine Dining, Delivery, National, Local, Beverages, Main Dishes, Lunch, Dinner, Single-Serve, Family, Freshness, Grab-and-Go, Foodservice Industry, Menu, Customer Experience, Consumer, Menu Strategy, Product Quality & Safety, Social Responsibility, Sustainability, Food & Beverage, Health & Wellness, Packaging, Sales & Profitability, Delivery App, Drive-Thru, Consumers, COVID-19, Coronavirus, Curbside Pickup, Fast-Casual Restaurant, Off-Premises, Consumer Behavior, Sandwiches/Burgers, Design, Digital/Online Ordering, Third-Party Delivery (3PD), Safety & Sanitation, Mobile App, Outdoor Dining, Waste Reduction, Touchless, On-Premises
Read about 6 Trends Changing and Challenging the Foodservice Status Quo in 2022
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