As if there weren’t already enough incentive to maintain the momentum for takeout and delivery, the pandemic keeps pushing off-premises to the forefront of foodservice. As COVID-19 resurfaces at record levels in reopened states, restaurant operators again find themselves navigating this all-too-familiar roadblock on the road back to dine-in traffic.
Even during a pandemic, pizza can be counted on to power sales and feed the bottom line. While other chains struggled to shift to off-premises channels to shore up business, pizza chains could rely on already well-developed delivery capabilities.
The pandemic may have put an unforeseen strain on the industry and brought business to a crawl, but a Bank of America study has revealed that sales have gone from fizzle to sizzle as the big brands turned the corner on the coronavirus.1 Small chains and independent restaurants, meanwhile, remain stalled.1
The roadblocks on the road to reopening continue. As the number of coronavirus cases rises in reopened states such as Texas, Florida, Arizona and others, fear of infection at restaurants seems to be growing at a fever pitch, threatening to grind dine-in services to a halt.
Commercial foodservice wasn't alone in having to shutter on-site dining services and shift to off-premises meal solutions in the wake of the coronavirus outbreak. Noncommercial sectors such as K–12 foodservice also got a crash course in how to cope with a seismic disruption to their systems.