Off-premise channels have surged since the pandemic, conditioning consumers to expect ease and convenience in their foodservice options. But as foot traffic returns and younger consumers begin to raise families, restaurants are revisiting the overall experience they offer to this critical demographic cohort.
The resiliency of the foodservice industry has been on full display during the pandemic. As is often the case during challenging times, “leaner and smarter” became a guiding principle for many of today’s major restaurant chains, with sales growth far exceeding unit growth.1 Doing more with less and maximizing profitability while minimizing cost has been the secret sauce to cooking up success under duress.
With an enticing mix of menu items, the dessert category can produce considerable revenue; 60% of operators say it’s helped them increase profits.1
Topics: Promotions, Marketing & Communications, Beverages, Dessert, Seasonal, Gen Z, Baby Boomers, Chocolate, CHIPS AHOY!, OREO, Social Media, Dessert Ingredients, Customer Experience, Menu Strategy, Sales & Profitability, Branded Ingredients, Consumer Behavior, Indulgence, Nostalgia, Signage, Foodservice
Consumers have built up quite the appetite for indoor dining during the pandemic, according to the crowd-sourced review platform and table reservation service Yelp.