Pre-pandemic, build-your-own was on the verge of becoming a big foodservice trend as operators strove to satisfy millennials’ appetite for culinary experimentation and customization. But fallout from COVID-19 forced restaurants to trim menus and refocus on core offerings, leaving little room for mix-and-match varieties and personalized mashups.
Secret to Success: Major Restaurant Chains Crack Code of Customization with Secret Menus
Topics: Trends, Menu, Sales & Profitability, Operations, COVID-19, Fast-Casual Restaurant, Personalization, Customization, Fast-Food Restaurants
Power Breakfast: What Consumers Want (Now) from This All-Important Meal
The pandemic deprived the food and beverage industry of nearly $240 billion in sales in 20201—but it couldn’t bring breakfast down—at least, not completely.
Topics: Noncommercial, Family Restaurant, Global, Business & Industry, College & University, Healthcare, Lodging, Commercial, Quick Service Restaurant, Casual Dining Restaurant, Fine Dining, Donuts/Pancakes/Waffles, Breakfast, Better-for-You, Breakfast Biscuits, Single-Serve, belVita Breakfast Biscuits, OREO, Senior Living, Grab-and-Go, Convenience, Micro Markets & Vending, COVID-19, Coronavirus, Fast-Casual Restaurant, Off-Premises, Branded Ingredients, Flavor Profiles, Personalization, Consumer Behavior, Indulgence, Customization, Prepackaged, Nostalgia, On-Premises, Functional, Foodservice, Healthful, Sweet, Micro Market, Breads/Muffins/Pastries, Plant-Based, Fresh, Workplace, Cafeteria
Socially Delectable: Foodservice Operators Savor Social and Digital Channels
The pandemic put the brakes on in-store traffic for a protracted and painful stretch of time, but it also amplified an already ravenous hunger for social and digital engagement with foodservice. Pre-pandemic, visually appealing items became viral sensations. (Think Starbucks' limited time Unicorn Frappucino, which showed almost unlimited viral appeal.)
Topics: Technology, Mobile, Delivery, Social Media, Sales & Profitability, Operations, COVID-19, Coronavirus, Fast-Casual Restaurant, Personalization
Snacking Comes of Age: Understand Generational Preferences to Position Your Menu for Success
Snacking has become increasingly popular in recent years—and shows no signs of slowing down.
In 2018, 80% of consumers snacked at least once a day.1 Two years later, 88% of adults surveyed for Mondelēz International’s 2020 State of Snacking™ report said they were noshing between meals just as much as—or more than—they did in 2019.2
Topics: Millennials, Trends, Promotions, Marketing & Communications, Side Dishes, Quick Service Restaurant, Appetizers/Snacks, Snack, Gen Z, Gen X, Baby Boomers, Gum & Candy, Single-Serve, OREO, Dessert Ingredients, Foodservice Industry, Menu, Consumer, Demographic, Flavors & Ingredients, Menu Strategy, Retail, Operations, COVID-19, Coronavirus, Fast-Casual Restaurant, Branded Ingredients, Mashups, Flavor Profiles, Personalization, Consumer Behavior, Value, Indulgence, Customization, Limited Time Offers (LTOs)