Consumers are cocoa loco, especially at this time of year. There’s nothing like hot cocoa to give you a warm and fuzzy feeling on cold winter days, when foodservice operators cozy up to it as a reliable seller. It’s the quintessential winter beverage, a popular seasonal staple for consumers of all ages. But while hot cocoa and hot chocolate are often considered one and the same, their flavor profiles can vary.
Nothing seems to perk up profits and spread good cheer among foodservice operators like holiday coffee sales. Last year, one of the jolly juggernauts in the coffee category saw sales spike 12% during the holiday season to $5.47 billion.1
Coffee’s popularity just keeps perking up, thanks to its distinctive flavor. Of course, the love affair between coffee and dessert is legendary—and coffee and ice cream have always been sweet on each other. But now coffee flavor is enjoying a new moment as it gets cozy with both sweet and savory menu concepts.