Better-for-you menu innovation may be a great way to boost sales, but better for others is giving operators plenty of food of thought, too. In fact, good will is increasingly good business, according to the market research firm Mintel, which found that 97% of consumers surveyed agree it’s important that companies act morally/ethically--a significant jump from 76% a few years earlier.1
In a foodservice marketplace where the appetite for value, quality and convenience seems to keep growing, meal kits offer time-strapped consumers welcome options for easy-to-prepare home-cooked meals.
When it comes to online reviews, foodservice operations often seem to be elbowing their way to a more prominent place at the table. As consumers feast on restaurant review sites, online reputation management is placed high on the menu of must-dos.
Snacking is taking up a commanding space at the table when it comes to food consumption. Survey data shows that snacking gobbles up 50% of all eating occasions,1 and one in four millennials snack four or more times a day.2