In a foodservice marketplace where the appetite for value, quality and convenience seems to keep growing, meal kits offer time-strapped consumers welcome options for easy-to-prepare home-cooked meals.
When it comes to online reviews, foodservice operations often seem to be elbowing their way to a more prominent place at the table. As consumers feast on restaurant review sites, online reputation management is placed high on the menu of must-dos.
Snacking is taking up a commanding space at the table when it comes to food consumption. Survey data shows that snacking gobbles up 50% of all eating occasions,1 and one in four millennials snack four or more times a day.2
Nothing feeds the foodservice bottom line like loyal customers. As the National Restaurant Association reported, repeat customers account for as much as 70% of a restaurant’s revenue.1 These patrons are also more likely to have a higher check average, given survey data that shows a 60-70% probability of upselling to an existing customer, compared to 5-20% for new ones.2